IT Training Support Admin

Brooksource
TN, United States
Full-time

Qualifications and Experience

  • Education : Bachelor’s degree from accredited college plus one year experience in Business Administration, Learning and Development, Customer Service, IT Administration and Management or related field.
  • Substitution of Education for Experience : Five years’ experience in Business Administration, Learning and Development, Customer Service, IT Administration and Management or related field.

Preferred Experience or Skills / Abilities

  • Experience in Learning and Development and Marketing
  • Experience as a Business Analyst, Project Manager, or Process Improvement practitioner
  • Experience with vendor management and some people leadership experience
  • Advanced proficiency in Excel- data manipulation, complex formula creation, data analysis, and report generation.
  • Experience creating surveys, tracking results, and communicating results with shared insight.

Required Skills / Abilities

  • Strong analytical and critical thinking skills to assess and execute on complex issues and situations
  • Excellent verbal and written communication skills to interact with stakeholders at all levels- i.e.- creation of readouts, presentations, emails
  • The ability to work independently, organize and effectively manage time and workload to meet deadlines and deliver high quality work consistently.
  • Ability to adapt and flourish in an evolving environment.
  • Intermediate proficiency in excel and reporting tools. Ability to create pivot tables, charts, and graphs. Ability to share insights and identify trends based upon the data.
  • 30+ days ago
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