A company is looking for a Client Success Specialist I to assist customers with inquiries and support related to financial products.
Key ResponsibilitiesRespond to a high volume of inbound customer inquiries via phone, live chat, and emailPerform outbound calls to re-engage customers and guide them through the loan processIdentify trends impacting client experience and communicate operational issues to relevant teamsRequired QualificationsA Bachelor's degree (preferred, but experience may be considered in lieu of a degree)1-3 years of customer service experience, ideally in a high-volume call center environmentExperience using CRM tools, like Salesforce (preferred)Ability to work in a fast-paced environmentWillingness to share insights and feedback with leadership
Client Success Onboarding Specialist
A company is looking for a Client Success Onboarding Specialist to manage the onboarding process for new clients. ...
Client Success Specialist - WAVE
As a Client Success Specialist, you will partner directly with c-suite executives and leadership teams to help shape strategy and build our holistic approach to client experience. This includes collaborating closely with McKinsey's client development, operations, and advisory teams to ensure the suc...
Client Success Specialist
A company is looking for a Client Success Specialist I to assist customers with inquiries and support related to financial products. ...
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