Client Service Representative/ Veterinary Receptionist

VCA
Hamburg, MI
Full-time
Part-time

Veterinary Receptionist

Overview :

We are seeking a dedicated Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will be the first point of contact for our clients and their beloved pets.

Your role is crucial in providing exceptional customer service and support to both pet owners and the team.

Full and part time positions available.

Duties :

  • Greet clients and their pets with a friendly and welcoming demeanor
  • Schedule appointments and manage the veterinary clinic's calendar
  • Answer phone calls, emails, and inquiries promptly and professionally
  • Assist in processing payments and handling financial transactions
  • Maintain accurate records of patient information and medical histories
  • Coordinate communication between pet owners and the veterinary team
  • Ensure the reception area is clean, organized, and presentable

Requirements :

  • Strong communication skills with the ability to interact compassionately with pet owners
  • Ability to multitask, prioritize tasks efficiently, and work well under pressure
  • Great team player

Benefits include :

  • Generous personal pet care discounts
  • Great health benefits for eligible employees, including medical / dental / vision
  • Life insurance
  • 401K
  • Corporate partnership discounts
  • Pet feeding discount programs with Hill's, Purina, Royal Canin
  • Health and wellbeing programs
  • Competitive pay ranging from $15-$16 an hour
  • And so much more!

Join our team as a Veterinary Receptionist and play a vital role in supporting our clients, their pets, and our veterinary team.

If you are passionate about animal care, possess excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

1 day ago
Related jobs
VCA
Hamburg, Michigan

Join our team as a Veterinary Receptionist and play a vital role in supporting our clients, their pets, and our veterinary team. As a Veterinary Receptionist, you will be the first point of contact for our clients and their beloved pets. We are seeking a dedicated Veterinary Receptionist to join our...

Global Elite Texas
Ann Arbor, Michigan
Remote

In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. ...

VCA
Brighton, Michigan

We are seeking an experienced Client Service Representative to join our team. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We’re looking for a personable yet highly professional “s...

BreedAbove
Ann Arbor, Michigan

Demonstrate a high level of knowledge of services offered and comfortably suggest the best services to meet clients' needs. Are you a passionate pet lover eager to spend your days surrounded by other pet enthusiasts and their beloved furry family members? We're in search of dynamic and customer-focu...

University of Michigan
Ann Arbor, Michigan

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Label and triage patient assets for dis...

Promoted
Target
Ann Arbor, Michigan

This team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. Support guest services with cashiering, order pick up (OPU) and Drive up (DU), where applicable. ...

Promoted
Whole Foods Market
Ann Arbor, Michigan

Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Here is a list of our Team Departments and the Team Member roles you may be considered for:. Team Members provide support performing duties related to customer service, stocking, and sanitati...

Promoted
Verizon
Brighton, Michigan

As a full-time Verizon Retail Sales Associate in the mobile department at a National Retailer, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our National Retailer locations. Generate retail sales by using your pas...

Promoted
Allied Universal
Dexter, Michigan

Security Lobby Receptionist Full Time. Come join the Allied Universal team - we have immediate openings for Security Receptionists. As a Security Lobby Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and m...

Promoted
dSPACE
Wixom, Michigan

We are seeking a highly organized and motivated administrative support individual to join our Engineering team. Provide administrative support to the engineering team, including scheduling meetings. ...