Description
IT Field Engineer with Travel : Decom Project
Role :
To perform work on customer sites across the US working with the fellow Decom team members. Decom is responsible for returning new and used customer material from the site back into inventory.
The team receives requests from engineering groups within NetOps that complete deployments across the US region, this material translates into a request sheet listing the equipment that is required to be collected and brought safely back to our warehouse location.
Daily activities :
- Working on customer sites across the US
- Supporting in the preparation of Decom projects with good research and feedback on team meetings prior to project start dates
- Performing part identification and data input into inventory management system
- Performing configuration checks of high value items and documentation updates
- Repacking of high value items according to our packaging guidelines
- Updating of inventory management system
- Attending and contributing to regular team meetings
- Updating documentation of change requests for equipment and packaging changes
Qualifications / Preferred Experience
- 5 years telecoms experience
- Experience of inventory control and management systems
- Computer literate, intermediate level Word / Excel / Mail (Google docs a bonus)
- Experience of electronics / telecommunication hardware
- Experience of handling and resolving customer queries
- Able to lift heavy objects 100 lbs +
Skills
- Excellent verbal and written communication in English
- Excellent personal organization and business administration skills
- Attention to detail and ability to work with a high level of accuracy
- Ability to multi-task and manage conflicting priorities
- Ability to work productively, efficiently, and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
- Good team building skills
Other
Ability to work evening and weekend hours during peak periods Valid driver's license and minimum level of auto insurance coverage is necessary Passport preferred
Education : High School diploma
High School diploma
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