We are seeking a driven Remote Customer Booking Specialist to join our passionate team. Growing your career is an incredible opportunity to develop valuable skills.
The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the companys mission.
We are currently seeking passionate people to help us guide customers to achieve their travel package goals. A successful candidate will understand the needs of our customers and work closely with them to create personalized details.
Flexible schedule, full-time and part-time options available.
Requirements :
Must be a driven self-starter, positive thinker, proactive, and trustworthy.
Be flexible, creative, self-disciplined, while maintaining strong organizational skills.
Strong verbal and written communication skills are required.
Motivated team players who are able to complete a projects.
Self-starter and capable of prioritizing and multitasking.
Responsibilities :
Exemplify our Core Values and Mission Statement to live out our culture.
Foster teamwork by collaborating with and helping teammates with a positive and professional attitude.
Surprise & delight each client. Innovation on how we can be doing this more often and more consistently. No one falls through the cracks!
Respond to client requests and questions as directed
Apply payments & sending out payment reminders
Compile details and reservations for clients.
Correspond with clients on preferences, assisting with arranging surprises & welcome notes and client preferences.
Prepare client documents either electronically or hard copies advising of what should be printed.
Assist with distributing information to and coordinating internal and / or team needs
Update daily activity, reporting and status in cloud-based CRMs
Set schedules and manage time effectively and efficiently
Manage client profiles & bookings
Serve as main point of contact as needed in case of emergencies (can occur outside of normal office hours)
Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture
Rational problem solvers with virtual experience and client understanding will thrive in this role. If you are strong in leadership, persuasion and have the right determination for the job, this is for you.
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