Role : MIM Consultant Location : Fort Mill, SC (Onsite) Duration : Contract Work Authorization : (H1B / H4 EAD / L2 EAD / USC / GC) Mandatory : Major Incident Management, ITIL, Vendor Management Years of Experience : ﾠ8+ Years of Experience Job Description : What are the top 3 skills required for this role?
1. Communication 2. MIM and customer managing skills 3. ITIL - Incident Management Responsibilities Bachelor's degree in information technology, engineering, or a related experience At least three to five years’ experience working in a prior incident / crisis management role.
Strong experience working with IT Service Management Tools Service Now Strong knowledge of IT service management frameworks including ITIL and COBIT.
Experience with APM and Infrastructure Monitoring tools such as Dynatrace, Solarwinds, Splunk. Experience providing support for cloud-based solutions in AWS, Azure.
Experience with cloud architecture (containers, PODs,) and orchestration technologies (Kubernetes, Docker) Excellent managerial skills and ability to collaborate with team members.
Ability to analyze a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Powered by JazzHR
MIM Consultant
Role: MIM Consultant Location: Fort Mill, SC (Onsite) Duration: Contract Work Authorization: (H1B/H4 EAD/L2 EAD/USC/GC) Mandatory: Major Incident Management, ITIL, Vendor Management Years of Experience:ﾠ8+ Years of Experience Job Description: What are the top 3 skills required for this role?&...
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