Managing Director or Director, Fiber & Telecommunications

APPLICATION MATERIALS

Applicants are required to submit a combined cover letter and resume in one PDF document. Your cover letter must summarize your education and experience as it directly relates to the role.

Incomplete materials will not be considered.

This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for January 8.

Interested parties are also invited to contact Human Resources at to discuss the position.

SALARY RANGE

Managing Director : The starting salary range for this position is $218,500 - 228,400 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a maximum of $274,080 annualized.

Director : The starting salary range for this position is $181,600 - $193,200 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a maximum of $231,840, annualized.

Introductory Period : New employees holding regular positions must complete an introductory period of twelve months.

BENEFITS EPOA

In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.

Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.

Leave, life & disability benefits including paid leave starting at 27 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.

The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.

For more explanation of the district benefits please visit our benefits website .

JOB POSTING

Managing Director Fiber & Telecommunications

This position will be filled at the Managing Director or Director level, contingent upon the experience of the selected candidate.

Join our team at Chelan County Public Utility District. As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.

Overview

The Managing Director or Director Fiber & Telecommunications has responsibility for developing and implementing overall financial and technology strategies to provide highly reliable, financially self-sustaining, and affordable wholesale telecommunications services delivered to retail service providers, and ultimately District customer-owners.

This position also participates in the development of long-term strategies and manages the functionality and reliability of the Chelan PUD's (District) telecommunications infrastructure and systems.

This position collaborates with the business office to design and implement a revenue structure and the associated rates designed to recover the District's ongoing cost of providing reliable fiber service to Chelan County in a competitive market environment.

Establishes and advances business relationship with retail service providers to deliver affordable broadband services. Identify key customers and create collaborative strategies to provide opportunities to serve the needs of the communities.

Responsibilities

Direct the analysis, formulation, and implementation of strategies and policies to provide highly reliable, financially self-sustaining, competitive, and affordable wholesale telecommunication services to including, but not limited to the evaluation of technology necessary to keep the network up to date.

Oversee the design, development, and pricing of wholesale services to retail service providers or other entities to promote financial stability through system growth and increasing overall take-rate.

Lead the fiber and telecom business unit building and maintaining a highly reliable fiber and telecom network for District Operations.

Collaboratively plan, prioritize, and execute wholesale telecommunication operations, maintenance, and build-out activities with other operational groups responsible for delivering the services to achieve high operational reliability, minimize outages, and provide rapid service restoration when outages occur.

Create alignment and teamwork with other operational groups sharing resources and responsibilities associated with District priorities.

Develop business unit governance for cyber-security and systems performance based on industry standards.

Create, develop and maintain relationships to enable the incumbent to a) monitor and influence legislative / regulatory opportunities;

b) monitor and assess changes in the telecom industry which may impact the District operations; c) create opportunities for relationships that will better utilize the District network in order to best position the PUD to compete in a competitive telecom marketplace.

Formulate, develop, and implement departmental business plans, maintenance plans, staffing plans, performance metrics, policies, and procedures in support of the meeting District’s fiber & telecom performance expectations aligned with District Strategy and financial metrics.

Direct the preparation of annual operating and capital budgets in collaboration with the business office and under the direction of the COO.

Establish realistic operating cost and revenue targets. Monitor financial performance of the fiber business unit and provide direction to control costs and / or modify revenue structure and agreements to ensure performance targets are achieved.

Provide external relationship management support to the COO, the General Manager and the Board of Commissioners on fiber & telecom related issues.

Participate in team or committee assignments as directed by the COO. Attend Board meetings and other outside agency meetings as required.

Prepare or review reports, correspondence, studies, and other documents; review action to be presented to Senior Management or the Board of Commissioners;

provide recommendations as requested.

Develop, administer and coach subordinates and the overall organization to achieve superior technical expertise and professional growth in the delivery of exceptional customer service and technically superior operational results.

Provide day to day leadership and direction to the Telecom Engineering, Network Administration and Cyber Security teams.

Direct the negotiation, development, and administration of contracts for purchases and services to support the fiber and telecom operations.

Establish and implement in coordination or negotiation with Customer Utilities service level agreements to deliver field maintenance and construction of the telecom network in accordance with service level standards.

Maintain regular and predictable attendance : Perform related duties and responsibilities as required. Comply with District policies.

Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).

As an essential function, drive a motorized vehicle while conducting business on behalf of the District.

People Management

This position manages / supervises people. Direct Resources Managed : 2-9. Indirect Resources Managed : 1-10.

Reports To

Chief Operating Officer

Overtime exemption

Exempt

Qualifications

Education

Equivalent experience (year for year) may substitute for required education.

Bachelor's Degree (B. S., B. A.) from a four-year college or university preferably in Engineering, Telecommunications, Computer Networking, Information Technology or Business Management or other related field is required.

Experience

Managing Director or Director :

10+ years of experience in a telecommunications field, with five (5) years of experience organizing and directing telecommunication activities;

ideally in a fiber-to-the-home or Internet Service Provider (ISP) environment is required.

Experience managing or performing fiber or telecommunications engineering, system engineering, or closely related work desired.

Managing Director :

3+ years experience directing the work of multiple teams through subordinate managers is also required.

Licenses and Certifications

Valid Driver's License at hire and WA Driver's License within 30 days of hire is required.

Skills and Abilities

A fully skilled incumbent will have the following knowledge skills & abilities :

• Effectively manage and develop people and processes to eliminate single points of failure and capitalize on strengths.
• Ability to step back from day to day focus to consider the bigger picture going beyond the needs and priorities of the business unit and make substantive contributions to long-term business and District Strategic plans.
• Ability to learn the District's contracting, purchasing, and administrative processes necessary to execute business.
• Adaptable to changing conditions to effectively navigate through uncertainty and adapt at leading change.
• Engage in and facilitate open discussions and debate to ensure alignment resulting in actions and support consistent with District priorities.
• Establish and maintain effective relationships with all levels of the organization, Board members, other agencies, elected officials, internet service providers, customers, competing telecom providers and the general public.
• Delegate effectively and manage a significant volume of tasks, bringing them to successful conclusion.
• Manage confidential information.
• Knowledge of fundamentals and accepted practices in the field of telecommunications operation, regulation, and administration.
• Knowledge of profit and loss concepts, budget preparation, expenditure control, rate setting, revenue forecasting, and financial risk management principles.
• Show a strong appreciation for and commitment to customers with the ability to generate the same enthusiasm and commitment in others.
• Knowledge and understanding of union contract administration and management.
• Analyze and evaluate business operations.
• Develop and implement corrective strategies to address deficiencies.
• Communicate effectively, both orally and in writing.
• Work effectively with and across all levels in the organization.
• To perform this job successfully, an individual is required to have basic knowledge of Microsoft Excel, Outlook, PowerPoint, Word, and PeopleSoft HRIS.
• Also required to have basic knowledge of microwave, trunked radio, VHF / UHF, PDB and SCADA Telemetry technology.
• Must be proficient in reading, writing and speaking English.
• This position communicates with the public 5 - 20% of the time. Bilingual fluency in English and Spanish is desired.

Background Screening

Chelan County Public Utility District #1 conducts background screening of senior management personnel and personnel who have substantial authority over Finance, Energy Trading, Procurement, Internal Audit, Information Technology or Compliance activities.

Physical Demands

• Sitting - Frequently
• Standing - Occasionally
• Walking - Occasionally
• Lifting 1-10 lbs Floor-Waist - Occasionally
• Lifting 1-10 lbs Waist-Shoulders - Occasionally
• Lifting 1-10 lbs Above Shoulders - Occasionally
• Wrist / hand / fingers manipulation (keyboarding, mousing, etc.) - Occasionally
• Repetitive Motions - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Visual - Near Acuity - Frequently
• Visual - Far Acuity - Frequently

Working Conditions

• Exposure to Weather - Occasionally
• Noise Intensity Level : - Moderate

District Values

• Safety - Protect public and employee health and safety
• Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us
• Trustworthy - Competence, integrity, respect
• Operational Excellence - High-quality innovative work execution

Equal Opportunity / ADA

Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities / Females / Protected Veterans / Disabled). We value diversity at all levels of the organization.

All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.

EEO Law Posters can be found on the main Careers (chelanpud.org) page in English and Spanish.

The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LICENSE REQUIREMENTS

A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment.

BACKGROUND SCREENING

Pursuant to the North American Electric Reliability Corporation (NERC) standards, Chelan County Public Utility District #1 conducts background screening of personnel who have access to the District's critical physical and / or cyber assets.

DISCLAIMER

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility.

This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.

Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities / Females / Protected Veterans / Disabled). We value diversity at all levels of the organization.

All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.

EEO Law Posters can be found on the main page in English and Spanish.

Chelan PUD will not be offering any work visa sponsorship for this role.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)