Receptionist - First Impressions Lead

Job Description

Join a Great Team with Strong Salary and Benefits. Eagle Health has a work environment that promotes diversity, embraces change, and provides leadership opportunities to every team member.

We are on a fast track within the DOD, DOJ, USAID, and DHA community and are seeking skilled staff to take us even further.

So if you are looking to make a move and are a motivated professional who welcomes new challenges, take a look at Eagle Health.

We have your next GREAT OPPORTUNITY!

Agency : Pension Benefit Guaranty Corporation

Site : 12th Street, SW Washington, D.C.

Start Date : June 1,

Hours : The working hours are 9 : 00 am until 6 : 00 pm

Telework : Full-time, on-site, Monday through Friday.

Telework capability as deemed by COR.

Duties :

• Maintain a physical presence at the receptionist or welcome desk during designated hours.
• Act as a First Impressions Lead by greeting visitors professionally, warmly, and respectfully.
• Manage front desk activities, including greeting visitors and ensuring a positive initial experience.
• Coordinate facility-related inquiries and assist in essential facilities-related communication and support.
• Work with the PM to conduct queue management activities and handle tasks and requests related to facilities, space, and lease management.
• Plan and conduct facility tours for new visitors and clients.
• Oversee the setup of special events or functions with the client's viewpoint in mind.
• Create and deliver new employee orientation welcome kits with supplies ordered by the Workplace Solutions Department.
• Walk the building to observe things from the client’s viewpoint and put tickets in to resolve issues.
• Interview customers about their experiences with Workplace Solutions, the Welcome Desk, reservable spaces, and other facility-related services, and recommend improvements.
• Review the Workplace Solutions Intranet page and subpages for outdated information.
• Print signage inserts for offices and conference rooms.
• Aid Office Services staff with installation and other administrative activities, as needed.

Travel Requirements 0 - 10% Salary Grade Job Requirements

Requirements :

• Candidate should possess required skillset of being knowledgeable of or possess the ability to learn SharePoint; candidate should be skilled in Microsoft Office Suite (Word, PowerPoint, and Excel).
• Strong organizational skills.
• Knowledge of office routine
• Must be able to obtain a Public Trust
• Excellent communication skills.
• Strong organizational skills.
• Ability to create a friendly yet professional atmosphere.
• Proactive approach to customer service.

Experience :

• Must have a minimum of three years of relevant experience.
30+ days ago