Job Details
Description
Job description
The Assistant Club Manager directly supervises 5-20 hourly Teammates in the absence of the Club Manager. Overall responsibilities include;
fulfilling Member and Guest satisfaction scores, sales generation through membership sales, retail (etc), controlling expenses, maintaining a safe and clean environment, securing club funds and assets, maintaining Teammate morale and productivity, training and developing staff, and operating the club in a productive and efficient manner while adhering to company policies, procedures, standards and federal and state requirements.
Reports to the Club Manager. The Assistant Club Manager reports to a designated work location and is required to travel, on occasion to other locations, meetings (etc).
Work hours range from 5am-8pm or as needed. Scheduled shifts and days off may vary from week to week (including weekends).
Assistant Club Managers are also required to work unscheduled shifts with little to no notice provided.
The essential functions of this position include, but are not limited to the following :
Candidate must have excellent verbal and written English language communication skills.
Reading and writing skills at a high school literacy level. The Assistant Club Manager is accountable for reconciling bank logs, cash deposits, inventory (etc) and must have excellent math / analytical skills.
Extended daily and weekly work hours may be required, including weekends. Additionally, flexible work hours are required on both day and night shifts with little to no prior notification given.
Ability to report for work at prescribed times and fulfill all job requirements for the duration of the shift.
The ability to move freely in and around obstacles common in gyms. Candidate must be able to move quickly from one work area to another at a moments’ notice.
Some lifting and the movement of moderate loads require 50-pound lifting requirement.
The ability to lead and manage others in a productive and effective manner; including having the capacity to properly assess situations, exercise cognitive thinking and have the ability to use sound judgment when making decisions and taking action.
The ability to understand and follow directions and verbally communicate with others in a productive and positive manner.
The ability to give and receive constructive criticism in a professional manner.
Must have the ability to work under a high degree of stress on a physical, mental and emotional level. The Assistant Club Manager must have the capacity to work under these conditions throughout the duration of his / her shift.
Qualifications
Required Knowledge, Skills and Abilities
- Possess well-developed understanding and use of management skills such as recruitment, selection, training and development, coaching, goal setting, performance management, delegation and organization.
- Possess motivational, communication, team building and training skills.
- Have thorough knowledge of company policies and procedures and enforce them accordingly
- Have a high level of professionalism, honesty, integrity and work ethic.
- Exhibit a superior sense of customer service at all times.
- Have working knowledge of basic computer software including MS Word, Excel, and Outlook
- Willingness to work flexible hours.
Required Experience, Education and Certifications
- 1-2 years management experience preferably in the fitness or similar industry.
- High school diploma; college degree preferred
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