Field Service Techician

Job Description

Job Description

Field Services Technician

New York, NY

About Metergy Solutions Inc. ( MSI )

As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years.

We help our customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water and thermal submeters.

Across all building types, retrofit or new construction, we have the knowledge, equipment and staff to deliver a comprehensive solution from design to implementation to billing.

We are focused on maintaining strong customer relationships and value team collaboration to achieve our goals. For more information about Metergy, please visit us online https : / / www.metergysolutions.com /

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Position Summary

Mertegy Solutions / Quadlogic Controls is seeking a Field Service Technician to provide technical support to clients across New York City.

This is an entry-level position and training will be provided.

Duties and Responsibilities :

• Commission new installations of meters and metering systems.
• Coordinate with the data center to verify remote reading capabilities of systems.
• Instruct electricians on proper installation of all products.
• Quickly diagnose installation errors and meter defects.
• Determine the proper course of action when an improperly installed, damaged, or defective meter is identified.
• Provide detailed service reports into the reporting system
• Coordinate with engineers, repair technicians, and production staff to track defects and develop solutions to recurring problems.
• Maintain a professional demeanor with clients and customers including contractors, maintenance staff, property managers, and tenants.

Skills :

• Required - Valid NY Driver's license & Good Standing with Zipcar
• Required - OSHA 30 + SST 10
• Required - Critical thinking and Troubleshooting skills
• Required - Organized and professional exceptional Customer Service Skills
• Hands-on experience testing and repairing electrical devices or electrical installations.
• Ability to use a voltmeter and basic hand tools.
• Proficiency with Microsoft Word and Excel

Education / Experience :

• Required - At least one year of experience in the field.
• Required - Technical associates degree or Basic field experience in electric work, electronics repair, or similar field.
• Preferred - Leadership and Project Management Experience
• Preferred - Experience with software diagnostics and serial communication terminals.

Job Type : Full-time

Pay : $21.00 - $25.00 per hour

Benefits :

• Health insurance
• Paid time off

Metergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.