Assistant Director, Facilities and Events

Job Description

Summary : This position is responsible for assisting and coordinating overall operations of the Queens University of Charlotte athletic facilities.

Additional responsibilities include coordinating all game management staff for the department's intercollegiate teams, campus recreational activities, exercise science classes, University Special Events, and all third-party usage.

Work Hours : Must be willing and able to work a flexible schedule to meet requirements of the position, including early mornings, nights and weekends.

The Assistant Director of Facilities and Events reports to the Assistant Athletic Director, Events & Facilities. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single week.

This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include :

• Coordinate the comprehensive facility arrangements for scheduled and approved internal and external programs, including all-campus events, Athletics events, and third-party requests involving Queens Athletic facilities.
• Coordinate operations (including game management) of all facility events including staffing of events (i.e., game operations, ticket sales, security, etc.).
• Oversee a timely and secure opening and closing of athletic facilities according to schedule. In addition to managing the light schedule and space utilization (set-up, clean-up, IT support, AV support).
• Coordinate maintenance of all athletics and recreational controlled facilities in conjunction with campus services.
• Coordinate and manage athletic facility schedules for practice, competitions, meeting space for internal and external uses to include camps and clinics to ensure equity among all sports.
• Communicate athletic facility schedules with all necessary parties (campus services, campus policy, staff, and facility management).
• Make all necessary arrangements for scheduled and approved internal and external programming, including all-campus events, Athletics events, and third-party requests.

Operations :

• Provide daily supervision and program oversight for the operations of the athletic facility training opportunities including the establishment and implementation of operating procedures and policies, building, academic and non-academic class and staff schedules.
• Responsible for the operation and maintenance of all athletics and recreational facilities, information desk including the access control systems for the building.
• Recruit, hire, train, supervise, and evaluate the Levine Center and Sports Complex staff including :
• Develop and implement an extensive student employee training program (ensure safety and develop / distribute monthly employee work schedules.
• Oversee facility and equipment services for all programmed and special events including the coordination, set up and breakdown, delivery of equipment from the university physical plant, and coordination with housekeeping services.
• Actively research and remain current with trends in the athletic and facilities management fields.
• Assist with special events as needed (i.e., athletic tournaments, concerts, career days, speakers, etc.).
• Serve on university committees as appropriate, attend convocations, graduations, and attend other campus functions as necessary.
• Work within NCAA, conference, institutional and departmental rules.
• Attend staff meetings.

Non-Essential Duties

Other duties may be assigned as needed to achieve department and university goals.

Qualifications

Experience, Knowledge and Skills Required

• Three to five years’ experience managing building / athletics facilities of a size and complexity similar to Queens. Past experience with outdoor facilities grass, artificial turf, composition surfaces, etc. preferred.
• College athletics administration, college teaching and / or athletics special events experience required.
• Excellent interpersonal and customer service skills, including exemplary poise, tact and diplomacy and ability to represent Queens’ Athletic department and facilities in a positive light at all times.
• Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel, as well as specialized scheduling software.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Excellent organizational skills.
• Ability to work independently and as a member of a high-functioning team.
• Proven ability to identify and resolve problems in a timely, creative, win-win manner
• Ability to gather and analyze information and make workable recommendations in a timely manner.
• Exceptional follow-up and follow-through skills as well as ability to plan, organize and control projects through to completion.
• Proven ability to skillfully address and resolve conflicts while maintaining rapport.
• Ability to maintain confidentiality.
• Bachelor’s degree required, or equivalent combination of education and experience; Master’s degree preferred
• Valid, unrestricted U.S. driver’s license

Application Process

Does this sound like a good fit? Click on the green I’m interested button and submit :

• A cover letter addressing the position qualifications and experience
• Current résumé
• Salary requirements
• Contact information for three professional references

Applications received by September 22, 2023 will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom.

Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement.

Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond.

At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities.

Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership , Queens is positioned to be among the new forerunners of American higher education.

This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

• By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy;
• inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity;
• a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential;

and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including : medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs.

In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity.

Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search / selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) ability to :

• Remain in a stationary position, some of the time.
• Communicate with co-workers, frequently.
• Read reports, create presentations, use a computer system, some of the time
• Write, type, and use the computer, telephone, copier, and other office equipment systems, some of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the position, including early mornings, nights and weekends.
• Must be willing and able to travel (by car, air, bus or other modes as appropriate; overnight stays) with the team to coach the team at away competition, as well as travel for to achieve recruiting goals.
• Work in office environment and outdoors, involving contact with students, faculty, staff, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time;
• this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned;

this job description is subject to change at any time.