Senior User Experience Designer Job at Goosehead Insurance in Dallas

Position Overview We are seeking a Senior UX Designer who can push the boundaries of user experience. In this role, you will combine strategic thinking, hands-on design, and leadership to create experiences that delight users and drive business growth. You will be responsible for high-impact projects, guiding design decisions, and influencing product direction while mentoring teammates and shaping the design culture at Goosehead.

You will tackle our most complex design challenges and help shape the future of our product experiences. This is a senior individual contributor role, not a management position, where you will lead by example through your vision, craft, and influence. You will collaborate with executives, product leaders, and engineering partners to define strategy while remaining hands-on with design execution.

As a human-centric, strategic thinker, you are detail-oriented, naturally curious, and well-versed in both desktop and mobile customer-facing experiences.

Position Duties and Responsibilities Represent and champion the client and agent perspective in the design, creation, and delivery of desktop and mobile digital product initiatives

Develop wireframes / prototypes and optimize flows for consumer and agent-centric experiences, driving engagement and lead generation

Help prevent erosion of the digital product experience through regular design quality reviews

Contribute to, enhance, and maintain UI component libraries for digital products

Collaborate and maintain effective working relationships with Marketing, Product, Operations, Sales, IT, and Development teams to create, build, and optimize client and agent experiences with our digital products

Contribute to a consistent visual and interaction design language across products and channels

Work with UI designers to implement industry-leading designs

Keep up to date on competitor products and industry trends

Plan and participate in user testing sessions, turning insights into actionable design improvements

Leverage analytics to identify pain points, inefficiencies, traffic loss, and other enhancement opportunities as you design future state digital product experiences

Lead or participate in design workshops to align teams, spark ideas, and refine solutions. Present and explain design decisions to stakeholders with clarity and confidence.

Ensure designs and websites meet federal accessibility / ADA standards (Americans with Disabilities Act).

Essential Job Functions Expert knowledge of Figma, Adobe Creative Suite, and Microsoft Office, and or similar design and prototyping tools

Portfolio that demonstrates end-to-end design work and problem-solving

Deep understanding of interaction design, responsive layouts, and accessibility

Strong communication skills and ability to collaborate in cross-functional teams

A growth mindset and desire to keep learning and expanding your skills

Experienced and comfortable with agile methodology

Consumer-first and insights-driven strategic thinking

Examples or portfolio of driving improvements and optimization of UX, across consumer experiences online & mobile platforms

Ability to create working UI prototypes using Figma, similar applications

Expert in effective user experiences. Understands the art and science of user and consumer experience

Demonstrated experience in participating in or planning & facilitating moderated and unmoderated usability testing

The ability to deeply understand business processes and offer tangible design solutions Passionate customer advocate

Hands-on, self-starter mindset that can do the work

Skilled in driving multiple workstreams and prioritizing efforts to achieve objectives with minimal direction

Very results-oriented and continuous improvement driven

Expert communication and diplomacy skills are necessary to guide, influence, and convince cross-functional partners across the organization

High integrity and honest communication

Ability to build relationships and collaborate across the organization, serving as a resource to others, inclusive and respectful of others’ expertise and perspectives

Exceptional interpersonal communication skills, including the ability to present and simplify complex topics for senior management

Strong attention to detail and organization

Entrepreneurial spirit but knows how to share success with team and partners

Experience and Education Bachelor’s Degree in User Experience, Digital Design, or related / equivalent field

Experience : 8+ years in software product development, digital design, UX / UI, or a related field.

Design Skills : 8+ years designing wireframes and mockups aligned with UX best practices.

Benefits Summary High quality voluntary health, vision, disability, life, and dental insurance programs

401K Matching Plan

Employee Stock Purchase Plan

Paid holidays, vacation, and sick leave

Corporate sponsored programs to enhance employee physical, financial, mental and emotional wellness

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

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