Digital Group Product Manager - Payments

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below.

Specific activities may change from time to time.

1. Responsible for leading a team of product owners, setting direction and priorities for products, services, and experiences.

2. Responsible for understanding industry landscape, competitive environment, and voice of client

3. Partner with the Payments Group Product Manager II on the product roadmap.

4. Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience / User Interface, Content, Technology, and Operations Partner with Tech Agile teams on development, rollout, and post-production support

5. Partner with Legal, Risk, & Compliance on new product development and remediation when applicable

6. Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout

7. Responsible for the client experience / results / KPIs of assigned platforms

8. Manage annual budget, including monthly forecasting

9. Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning

10. Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences

QUALIFICATIONS

Required Qualifications :

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience

2. Three or more years of banking, financial services, digital, or other relevant work experience

3. Two or more years of product, analysis, technology, and / or design experience

4. Comfortable managing concurrent projects in a fast-based, results-driven environment

5. Comfortable with ambiguity, leading work autonomously, and making independent decisions

6. Well-developed verbal and written communication skills

7. Well-developed analytical, decision-making, and problem-solving skills

8. Solid understanding of trends in technology and in the financial services industry

9. Ability to learn and translate technically complex concepts into business friendly terminology

10. Considerable tact, diplomacy, and people skills

11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Frequently (25% - 50% of the time)

Walking

Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy / fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager / supervisor and required by business need.

Travel

Minimal and up to 10%Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.