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Supervisor, Medical Office

UofL Health
Louisville, KY, US
Full-time

JOB SUMMARY

Provides supervision, guidance and leadership to our patient care staff and managing the day-to-day clinical operations of the medical practice.

Responsibilities

JOB RESPONSIBILITIES

  • Supervise medical assistants’ daily activities
  • Monitor tasks for completion and timeliness.
  • Fill in clinical roles as needed
  • Resolve patient complaints
  • Monitor lunch schedule and coverage
  • Train new hires
  • Evaluate staff competencies
  • Monitor patient flow
  • Communicates with physicians and plays an active role in establishing and coordinating our patients' care
  • Use Allscripts, centricity business, online paging systems. Retrieve information from other hospital systems.
  • Use Microsoft office applications.
  • Inventory management and supply ordering
  • Opening and closing duties in mangers absence.
  • Exhibits friendly and helpful behavior.
  • Other duties as assigned.

Qualifications

MINIMUM EDUCATION & EXPERIENCE

A Bachelor’s degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred.

Appropriate experience may be substituted for educational requirement or a certified Medical assistant with at least 5 years' experience

  • Three years’ supervisory experience, preferred.
  • Certified in Basic Life Support.

KNOWLEDGE, SKILLS, & ABILITIES

  • Must possess excellent communication skills, both verbal and written.
  • Must be able to multi-task and be organized and detail oriented.
  • Ability to use electronic medical records for patients and ensure confidentiality of all patient information
  • Must possess effective listening skills, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced environment.
  • Must be motivated, dependable, and professional team player.
  • WORKING CONDITIONS
  • Position requires occasional exposure to blood, body tissue or fluids (Category A), and hazardous materials and dust. Position may be stressful and demanding.

JOB REQUIREMENTS

  • Candidates upon hire will complete an electronic I-9 verification.
  • Only those candidates whose experience best meets our requirements will be contacted.
  • University of Louisville Physicians is an Equal Opportunity Employer.
  • Current UofL Physicians employees must follow the .
  • 26 days ago
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