Senior Manager, Fraud Strategy

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.

For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365 all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

As the Senior Manager of Fraud Risk Strategy at Rippling, you will play a crucial role in safeguarding our clients' financial integrity by identifying and mitigating fraud risks across our suite of financial products.

You will be responsible for building and enhancing fraud risk strategies to improve onboarding fraud detection, transaction fraud monitoring, and account takeover detection capabilities.

You will work closely with data science, security, compliance and relevant product teams.

What you will do

Develop and implement product-level fraud transaction monitoring rules for Payroll, Bill Pay, and Card Transactions to detect and mitigate fraud and suspicious activities.

Upgrade rules to address high-risk fund flows and ensure rapid policy refinement through feedback loops.

• Develop cross-product fraud monitoring rule flows for Bill Pay, Card, Payroll, and Travel transactions. Identify and evaluate third-party risk vendors to enhance transaction-level risk decision capabilities.
• Enhance ATO policies and controls to prevent unauthorized account access. Work with the Security engineering team to develop ATO tracking, analyze customer events, build detection rules, and develop key performance metrics.
• Evaluate the balance between fraud detection, customer experience, and operational efficiency. Conduct comprehensive cost-benefit analyses to identify optimal strategies that enhance fraud prevention while maintaining a positive customer experience and efficient operations.
• Identify suspicious activities and patterns, and conduct thorough investigations as needed.Use advanced analytical methodologies to make informed risk decisions, leveraging data to drive strategies and improvements in fraud prevention.
• Foster a collaborative environment between the Fraud, Security, Sales, Customer Service, and Compliance teams to improve transaction monitoring efficiency and effectiveness.
• Regularly assess and analyze fraud risks associated with financial product transactions, implementing measures to mitigate those risks.
• Partner with R&D to design, build, and maintain fraud detection and investigation tools.

What you will need

• 8+ years experience in fraud prevention and detection, preferably in the financial technology sector, with a strong focus on payments, lending, and SaaS industries
• Bachelor's degree in a relevant field (e.g. Math, Statistics, Operations Research), Master's degree preferred..
• Proven excellence in data literacy and analytical integrity, with the ability to leverage advanced analytical methodologies for fraud detection and prevention.
• Deep understanding of payments risks and funds flows, specifically within ACH and bank transfer fraud, account takeovers, and card transaction fraud.
• Familiarity with industry-leading third-party risk vendors and their capabilities. Strong knowledge of industry regulations and compliance requirements related to fraud prevention.
• Effective communication and presentation skills, capable of articulating complex data and risk insights to various stakeholders.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.

To request a reasonable accommodation, please email [email protected]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.

For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location.

Final offer amounts may vary from the amounts listed below.

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