Reporting to the Deputy Director of Compliance Department’s Compliance Integration Reporting and Evaluation (CIRE) Unit, the Senior Integration Manager is responsible for a portfolio of business units and works directly with designated business unit liaisons to coordinate and manage compliance efforts within those units.
The Senior Integration Manager must have specialized knowledge in compliance, business unit operations and general housing policy.
The Senior Integration Manager may also be assigned to specialized compliance-related projects stemming from new regulations and / or identified compliance gaps.
Responsibilities include, but are not limited to the following :
- Manage a portfolio of compliance-related initiatives in partnership with NYCHA business units and Pillar groups.
- Collaborate with business liaisons from designated departments to develop and implement compliance-related activities (i.
e., business process analysis, business process review, change management processes, monitoring action plans, IT enhancements, project management).
- Supervise and assist with the day-to-day project management responsibilities of team members and notify the CIRE Deputy Director if / when issues arise which require escalation and senior management intervention.
- Lead and prepare project briefings, presentations, reports, updates, agendas, and other associated materials for internal and external meetings.
- Identify communication, procedural and training needs of NYCHA business units and liaise with NYCHA’s Communications, Learning & Development and Property Management Operations Departments to align strategies.
- Collaborate with internal and external stakeholders to develop, document, and maintain policies, procedures, systems, and other compliance-related activities to support meeting requirements set forth in the 1.31.19 HUD Agreement.
- Participate in field-based investigations, monitoring and other forms of oversight across NYCHA’s portfolio.
- Serve as a technical resource person providing guidance to other staff in specialized housing areas related to health and safety conditions;
resolve complex and / or unusual problems in these areas.
- Prepare project updates, briefings, presentations, agendas, and materials for internal and external executive and senior level meetings.
- Use performance data and quality assurance processes to ensure that business units perform work efficiently, effectively and in compliance with all rules and regulations.
- Perform other related assignments and duties as assigned.