A great greeting goes a long way, and first impressions are the most meaningful! Staffmark is hiring an experienced Customer Service Representative with a warm, welcoming vibe and professional attitude in Houston, TX.
You will be responsible for efficient and timely communication with customers and clients and meeting performance targets related to speed, efficiency, and quality.
Our partner company is seeking a motivated and upbeat candidate with strong customer service, computer, and communication skills, where the gift of gab will set you apart and help you build lasting, worthwhile relationships and an exciting career!
Pay : $17.50 per hour
1st Shift Hours : 8 am - 5 pm, Monday-Friday
Essential Functions :
- Resolve customer queries and complaints via multiple contact channels, including Phone, Email, Chat, etc.
- Drive a quality first philosophy driving toward one contact resolution.
- Use problem-solving skills to analyze more complex customer issues and obtain solutions that benefit both the customer and the company.
- Prepare complete and accurate work to update customer files; enter new customer information into the system; update existing customer information;
process inquiries and change requests; document all call information according to standard operating procedures.
Identify and escalate priority issues.
Employee Benefits / Perks : We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, career advancement opportunities, a business casual dress code, and more!
Requirements :
- High school diploma or GED.
- 3+ years of related experience in a contact center or customer service environment (logistics industry experience is preferred).
- Basic proficiency in Microsoft Office Suite, including but not limited to Excel, Word, Lync, and SharePoint.
- Strong customer service, problem-solving, analytical, and listening skills.
If you are ready to join a logistics team that treats one another like family, will drive your career forward, believes in innovation, and promotes diversity, apply today! Click 'Apply Now' to submit your resume and connect with our recruiting team.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities.
You can download it from the App Store or get it on Google Play.
Customer Service Representative
The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. Work with customer service manager to ensure proper customer service is being delivered. Customer...
Customer Sales and Service Representative
Build a reputation for our client’s services through presentations, price quotes, and excellent customer service. The Slate Consulting team is charged with informing and educating customers about our client’s services and products through an individualized one-on-one sales-based approach...
Bilingual Customer Service Representative
We need an eager candidate who is poised to provide excellent customer service and communication skills to interface with our customers and departments. Contract to hire Customer Service Rep. We’re seeking a friendly bilingual CSR with a winning attitude to join our car dealership team! Our ideal ca...
Customer Service Representative - State Farm Agent Team Member
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Use a customer-focused, needs-based review process to educate customers about insurance options. You will build and develop customer relationships within the community to promote State Farm p...
Customer Service Representative
Customer Service Representative needed for Galleria office . Previous experience in customer service, sales, collections, or a related role is preferred. ...
Bilingual Customer Service Representative
CSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic Bilingual Customer Service Representative. ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Use a customer-focu...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. As a State Farm team member for Eric Gibson - State Farm Agent, you will...