Founded in 1969 Metro Sales Inc. started as a local provider for paper, toner, and imaging machines. We've grown to become one of the largest office systems dealers in the Midwest.
Today, Metro Sales Inc. provides consultative support for technology, products and supply services along with our legacy products.
Metro Sales Inc. has an opening for a Field Service Representative to support the Rochester, MN area. Your primary focus will be to troubleshoot and repair hardware equipment while also delivering exceptional customer service.
Metro Sales Inc. will provide the support and training you need to succeed in this role personally and professionally. What You Will Do :
- Provide on-site technical support for all certified products.
- Schedule service calls with clients.
- Maintain and properly document inventory and required paperwork.
- Mentor / train technical representatives.
- Punctuality is key in service, it is critical to maintain accurate, on-time scheduled appointments.
- Participate and contribute in product and group meetings.
- Work the connectivity helpdesk as scheduled.
- Handle first and second level connectivity issues, network installs, unable to print, unable to scan, or any other connectivity issues.
- Assist in leading training classes.
- Schedule installs and communicates any schedule changes to Sales, Supervisors, and customers.
- Perform other responsibilities and duties as assigned.
Ideal Candidate
- Ability to communicate ideas clearly in oral communications.
- Strong interpersonal and customer service skills.
- Ability to organize and schedule time effectively.
Required Skills :
- High school diploma, GED or equivalent.
- Minimum two years field service
- Participate in the After-Hours Service Program.
- Proficient in Microsoft Office Products.
- Must have CompTIA NET+ or equivalent certifications.
- Clean Driving record.
What We Offer :
- Medical, Dental and Vision Insurance
- Employee Stock Ownership Plan (ESOP)
- 401K, 401k Match
- Student Loan Repayment Plan (SLRP)
- Life Insurance
- Short- and long-term disability program
- Company Vehicle
Metro Sales Inc. Vision : We believe our employees drive the success of the company. With success in mind, we strive to create an environment that offers challenging, stimulating and financially rewarding opportunities.
Join us where you can learn and grow to your full potential.
Field Service Representative – (Remote – MN, IA, ND, SD, WI)
The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office. ...
Crop Field Service Representative
Crop Field Service Representative . RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS. ...
Sr. Field Service Representative - Power/Electrical
Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They are the future of Schneider Electric! Is this you? We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associa...
Field Service Representative
Minimum two years field service. Your primary focus will be to troubleshoot and repair hardware equipment while also delivering exceptional customer service. Schedule service calls with clients. Mentor/train technical representatives. ...
Entry Level Insurance Sales Representative - Drivers License Required
If you’re exploring sales careers, you already know sales is the way to get ahead. Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, a...
Medical Equipment Customer Service Representative
Customer Service Representative. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning ...
Field Technician
Field Technician II - Job Description. Working as a Field Technician II in Smartlink's Technology Solutions Division, you will support wireless telecommunication infrastructure projects such as: In building, rooftops, and tower sites (No cell tower climbing). ...
Customer Service Representative
Our Customer Service Representative needs to. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Process customer policy change requests. Schedule appointments for sales staff to meet prospective customers. ...
Customer Service Representative/Bookkeeper
The Root River State Bank has a full-time position for a Customer Service. ...
Insurance Sales Representative
As an Insurance Sales Representative, you will be at the forefront of helping individuals and businesses protect what matters most to them. Sales Experience: Previous experience in sales or insurance-related roles is a plus. Sales Presentations: Conduct informative and engaging presentations to show...