Client Service Representative

Come join our growing team! North Dallas Veterinary Emergency and Specialty Hospital ( NDVESH ) is a brand new, state-of-the-art hospital in Frisco, TX .

We are looking for friendly, energetic, enthusiastic, pet-loving people to assist our clients and join our team as a Client Service Representative .

We are putting together a team of experienced technicians and doctors with a passion for patient care and drive to promote a culture of teamwork, kindness, trust and fun! Our leadership team values each person as an individual and wants to utilize the experience and knowledge each person brings with them! We encourage professional development, new ideas, and mentorship.

Teamwork is one of the driving forces here at ( NDVESH ) and we strive to uplift and encourage each other to make a positive difference for our culture, clients and patients we serve.

Our Client Service team plays a vital role in providing exceptional customer service and serves as the first line of communication for our hospital with all clients, and the referring veterinary community.

We understand that our first impression makes a big impact and we are looking for individuals that have a passion for client service and going above and beyond for those around them.

Our Client Service Representative are expected to answer a multi-line phone system, schedule appointments, operate basic office machines, process payments, and perform a high volume of messaging using Microsoft Outlook, and Ezyvet, our PIMS system.

We need individuals that are quick thinkers, thrive in a fast paced environment and are able to function efficiently while multitasking.

The shift will be 4-10 hour shifts per week. OVERNIGHT SHIFT - will include 1 weekend day. Schedule may vary, but is provided well in advance.

Requirements :

• High school diploma or equivalent required.
• Veterinary Experiences Required.
• One-year of previous call center and customer service experience is preferred.

Hourly wage is competitive and directly related to experience.

If you are looking for a change and want to join a team that values patient care, culture and balance, we would love to talk to you and tell you more about our hospital and the amazing team we are building!

Benefits :

• 401(k) matching
• Some tuition assistance
• Uniform stipend
• Dental insurance
• Employee assistance program
• Employee pet discount
• Flexible schedule
• Health insurance
• FSA / Health savings account
• Life insurance
• Paid time off
• Paid Holidays
• Professional development assistance
• Retirement plan
• Vision insurance

For more information about our hospital, please visit

NVA Compassion-First is now Ethos Veterinary Health