Job Description :
We are seeking a dynamic and versatile IT Systems Administrator with a strong skill set in Microsoft 365 management, networking, and helpdesk support.
As a key member of our IT team, you will play a crucial role in maintaining and enhancing our organization's technology infrastructure.
This position requires a proactive individual with a "jack of all trades" mentality, capable of handling a diverse range of IT tasks efficiently and effectively.
Responsibilities :
1. Microsoft 365 Management :
- Administer Microsoft 365 services including Exchange Online, SharePoint Online, and Teams.
- Manage user accounts, permissions, and access controls within the Microsoft 365 environment.
- Monitor and optimize Microsoft 365 performance and security settings.
- Provide end-user support and training on Microsoft 365 applications and features.
2. Helpdesk Support :
- Respond to IT support requests from users via ticketing system, phone, or in-person.
- Diagnose and resolve hardware, software, and network issues in a timely manner.
- Provide technical assistance and guidance to end-users on IT-related matters.
- Document and maintain accurate records of support activities, solutions, and resolutions.
3. System Administration :
- Assist in the administration and maintenance of servers, workstations, and other IT systems.
- Deploy and manage software updates, patches, and security configurations.
- Implement and enforce IT policies, procedures, and best practices.
Requirements
Qualifications :
- Minimum of 3 years of experience in IT support roles, with a focus on Microsoft 365 management, networking, and helpdesk support.
- Proficiency in administering Microsoft 365 services such as Exchange Online, SharePoint Online, and Teams.
- Strong understanding of networking concepts, protocols, and technologies.
- Experience with network troubleshooting tools and techniques.
- Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization.
- Proven ability to work independently and collaboratively in a fast-paced environment.
- Certifications such as Microsoft Certified : Modern Desktop Administrator Associate, Microsoft Certified : Security, Compliance, and Identity Fundamentals, or CompTIA Network+ are a plus.
Benefits
Benefits :
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment. If you're a proactive IT professional with a passion for technology and a knack for problem-solving, we encourage you to apply for this exciting opportunity to join our team
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