Our Great American Software Lab is looking for a Senior Technical Product Manager to join our IT organization. This role will partner with a variety of stakeholders, both business and IT, to drive delivery of solutions that meet our business objectives.
This role will be a key component in driving positive business engagement and delivering valuable products to our clients and customers.
We are looking for someone who loves being part of a team, solving complex problems, and working hands on with technical delivery teams.
Essential Job Functions and Responsibilities :
- Leads a cross-functional team to define a product vision and strategy, product roadmap, and requirements for successful delivery.
- Collaborates with key business and IT stakeholders to define business objectives, facilitate sprint activities, and create and communicate requirements that translate business needs into strategic business and technology initiatives.
- Ensures a customer-centric and data-driven approach to identify and advocate for iterative deliverables with measurable outcomes.
- Collaborates with key stakeholders on user adoption strategies and progress on product adoption.
- Creates and maintains training materials as needed to assist in product adoption.
- Monitors usage, assesses user data, and identifies opportunities to increase usage and improve user experience.
- Creates and maintains an actionable and prioritized backlog.
- Serves as the liaison between the business product owner, delivery team, and other key stakeholders.
- Participates in or facilitates all agile ceremonies (e.g., standups, planning, retro, etc.).
- Displays technical aptitude towards APIs, services, and other integrations
- Ability understand API request and response structures
- Ability to test and triage APIs at multiple levels within an orchestrated ecosystem
- Ability to translate technical details and needs back to business stakeholders
- Partners with development team members to create and refine API documentation
- Instill Product Mindset with a balanced team approach :
- Ability to breakdown complex problems into simple solutions focused on outcomes and important customer needs.
- Focus on data-driven approaches to solving problems and validating solutions.
- Develops and maintains relationships across the business.
- May be tasked with coaching, mentoring, or pairing with other Product Managers.
- May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
- Performs other duties as assigned.
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Our Great American Software Lab is looking for a Senior Technical Product Manager to join our IT organization. Leads a cross-functional team to define a product vision and strategy, product roadmap, and requirements for successful delivery. May be tasked with coaching, mentoring, or pairing with oth...
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