Tax Associate - Work from Home

Intuit
PLYMOUTH, Massachusetts, United States
Remote
Full-time

Overview

Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you!

What You Get :

  • Company Benefits : 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
  • As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.

What you'll bring

Who You Are :

  • As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
  • You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
  • You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.

What You Need :

  • You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
  • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
  • Must be willing and available to work a minimum of 20 hours per week.

How you will lead

What You Will Do :

  • In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product / software inquiries, you will be working toward advancing our goal of Powering Prosperity Around the World.
  • You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
  • This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.
  • 9 days ago
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