Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work Saturdays on a rotating basis.
Responsibilities
- Address problems and requests by providing solutions
- Receive and dispatch orders for deliveries
- Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
- Monitor the route and status of drivers
- Provide drivers with information about orders, traffic, obstacles and requirements
- Enter orders and notes in the system
- Use good manners when on the phone.
- Assist with quoting jobs
Qualifications
- Knowledge and experience with shipping and receiving processes and procedures.
- Minimum 2 years of proven experience as dispatcher or relevant position
- Experience in data entry
- Proficient in English (oral and written) and the geographical area
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgment and critical thinking
- High school diploma
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