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Jira Application Support Administrator (100% Remote/Tempo Timesheets)

Optomi
Charlotte, NC, United States
Remote
Full-time

Jira Application Administrator (100% Remote / Tempo Timesheets)

Optomi, in partnership with a large global enterprise company, is seeking a Jira Application Support Analyst to join their team.

Responsibilities :

  • Support large enterprise customer with a demanding SLA that spans across multiple time zones, countries etc.
  • Analyzing, monitoring, and troubleshooting Jira workflows and dashboards
  • Coordinate and communicate effectively with all parties.
  • Troubleshoot complex distributed systems that involve Citrix, VDI, Linux server, AD, MFA, and MySQL Servers.
  • Drive and collaborate across multiple business units to get provide solutions

Apply today if your background includes :

  • Experience serving as a Jira admin in an enterprise environment
  • Experience resolving Jira tickets and workflows
  • Experience troubleshooting Windows, Linux, and Citrix issues
  • Experience administering Active Directory, Single-sign-on, MFA, etc
  • Ability to work and communicate effectively with other teams
  • Previous experience utilizing Jira for workflows and dashboard purposes
  • 6 days ago
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