Data Analysis Internship(Summer 2025)- Customer Service

Here at Siemens, we take pride in enabling sustainableprogress through innovative rail technology. We do this through empoweringcustomers by combining the real and digital worlds.

Improving how we live,work, and move today and for the next generation! We know that the only way abusiness thrives is if our people are thriving.

That’s why we always putour people first. Our global, diverse team would be happy to support you andchallenge you to grow in new ways.

Who knows where our shared journey will takeyou?

Who designs your future? You do.

Are you looking for a 10 12-week internship where you canshowcase your technical aptitude and passion for problem-solving to ensurecustomers can work in a comfortable, safe, and energy-efficient environment?

Does gaining hands-on experience, real-world skills, and valuable knowledgewhile developing yourself professionally sound exciting to you?

Then lookto the Siemens Mobility Internship Program!

We are looking for a Customer Services DataAnalysis Intern. This position will be based at our Wilmington / New Castle areabranch in Delaware.

During your summer journey with us, you will have theopportunity to immerse yourself as a Data Analysis Internship inthe Rail Asset Management and Performance Center (RAMP) where you will learnhow to monitor railroad vehicle fleet performance (Locos and trains), analyzeequipment failure data (remote connectivity), assist in the team in variouscases of connecting the dots from technical failures and service interruptionsto repair & fix, diagnostic and driving down to root cause for theoriginating source of the problem for our Siemens trains to make them ever morereliable.

If you are a rising junior or senior pursuing anundergraduate degree, live near Wilmington / New Castle, Delaware ,and are ready to discover the amazing opportunities that the rail industry hasto offer then look no further.

A little bit about us :

Siemens Mobility provides efficient and coordinatedtransportation of people and goods by rail including rolling stock, railautomation, rail electrification, and service.

We craft and manufacture acrossthe entire spectrum of rolling stock, including commuter and regional passengertrains, light rail and streetcars, metros, locomotives, passenger coaches, andhigh-speed trainsets.

Cities and Railroads also rely on us to providetraction-power substations and electricity transmission, as well as signalingand control technology for freight and passenger rail and transit systems.

How does Customer Service play into the bigpicture?

The RAMP team features a mechanical desk which acts as afirst level of support, assisting train crew with troubleshooting over thephone in case something goes wrong while on the road’;

Data Analysts whocrunch all remote diagnostic data coming from our vehicles and PerformanceManager who continuously drive for improvement of our equipment.

What your day-to-day will look like :

• Learnabout our standard processes.
• Workwith all the different RAMP groups; starting with the mechanical desk to followtrain operations in Wilmington, DE, then having the option to move on to ourexpert data analytics team or Engineering teams in our Siemens New Castle, DEfacility.

Continue to work through the processing and interpretation of dataand insights by working with our performance and change managers to make finaldecisions related to important business outcomes.

• Learnabout and create Weibull analysis
• Learnabout analytical programs such as Power BI and Spotfire; create reports anddashboards that contribute to actionable outcomes
• Learnabout how a locomotive works through training and shadowing and through theassignment of relevant tasks to build up your practical knowledge.
• Interfacewith different areas of the RAMP, Modifications and Engineering departments andlearn about how collaboration drives success

Who Should Apply?

• Must be pursuing a bachelor’s or advanceddegree in Engineering - Mechanical, Electrical, Computer or similar from anaccredited college or university
• Availability : 40 hours perweek from June to August
• Work Authorization : Applicants must be legallyauthorized for employment in the United States without the need for current orfuture employer-sponsored work authorization
• Prior internship or co-op experience (preferred) with apreferred cumulative GPA of 3.0
• Must reside or go to school near internship location (Sacramento, CA)

You’ll benefit from :

The hourly pay range for this position is $22 - $26 perhour, based off of your projected graduation year. The actual wageoffered may be lower or higher depending on budget and candidate experience,knowledge, skills, qualifications, and premium geographic location.

Additionally, interns for Siemens are eligible to contribute into our 401Kprogram.

Whatexcites our people about Siemens Mobility Customer Services? (youtube.com)

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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