Overview
Shift : Monday - Thursday 11 : 00 pm - 7 : 00 am
Job Summary :
The House Manager is responsible for oversight, coordination, care and safety for residents throughout their stay in the Family Caring Center.
Responsibilities
Essential Duties and Responsibilities :
- Answer, screen and respond to incoming calls for the Family Caring Center in a courteous manner.
- Complete intake screening and assessment of potential residents in the absence of the Social Worker. Admit new residents, review program rules, completion and documentation of program intake and admission forms.
- Document and secure all Family Caring Center resident money for savings, Bridge Housing and medications. Document when the resident was given self-administer medication.
Alert overnight security of any overnight emergencies and document same. Participate in any needed assistance in handling emergencies ie calling 911 and or evacuate residents if needed.
Assist in the coordination of residents’ daily program activities, monitor resident behavior. Work with the Social Workers to insure resident involvement in, and adherence to, and progression towards resident self-sufficiency.
Document resident and program activities throughout shift.
- Complete case documentation, statistical information, and daily program forms as required for reporting.
- Log all activities on computer and log book as required.
Additional responsibilities :
- Familiarity with and adherence to the Family Caring Center policy and procedure manual.
- Set breakfast daily for residents and children leaving the shelter early.
- Prepare school closing notices or late openings and post for parents.
- The above duties and responsibilities are not all inclusive and may be modified to include other job-related duties at the discretion of the supervisor.
Qualifications
Knowledge, Skills and Abilities :
- Ability to work with the homeless individuals and families, familiarity with alcohol and other drug and mental health issues, and Act 33 &34 clearance.
- Must be able to bend, sit, stand, squat and lift a minimum of 50 lbs.
Requirement :
- All three PA Clearances required upon employment and thereafter upon renewal date : PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.
- PA Mandated and Permissive Reporting and The Salvation Army’s KeepSAfe training required.
Education and Experience :
- High School Diploma or GED.
- Experience in Human Services delivery system.