This is a Non-Exempt level position reporting to the Credit Manager.
All work is performed at the Corporate Office. This is not a remote position.
BASIC FUNCTIONS :
- Record daily incoming wires and research payment application details.
- Work with our export freight forwarder to release purchase orders in a timely manner.
- Perform daily reviews of customer accounts to ensure timely payments according to terms.
- Involved with analysis of Accounts Receivable data.
- Perform daily cash receipt functions.
MAJOR ACTIVITIES :
- Maintain wire log data and research payment application details.
- Submit emailed and faxed checks to accounting for processing.
- Submit checks received in the mail to accounting for processing.
- Release purchase orders for export customers.
- Maintain Daily Export Payments Log spreadsheet.
- Monitor payment performance on customer accounts and perform collection actions when necessary.
- Collaborate with our sales and accounting teams on resolving any billing issues with customers.
- Make recommendations to management on customer payment trends.
- Report accounts receivable data on a weekly basis.
- Prepare new credit files as directed by the Credit Manager.
- Respond to customer requests for invoices, proof of deliveries, account statements, and any other miscellaneous requests.
- Update credit manager regarding collection activity and A / R data via a weekly report.
REQUIREMENTS :
- Bachelor’s degree or equivalent work experience
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Strong communication and customer service skills
- Decision-making and problem-solving skills
- The ability to maintain a professional attitude when dealing with internal and external customers.
- Ability to work independently
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