Job Location Ocean Breeze Waterpark - Virginia Beach, VA Essential Duties and Responsibilities :
- Must be able to fulfill all functions and duties of all Food and Beverage Department positions
- Supervise food and beverage staff to ensure efficient daily operation
- Conduct pre and post-shift briefings with all Food and Beverage Department employees
- Ability to properly and safely operate equipment used
- Initiate and impose disciplinary action according to park policies and procedures
- Responsible for the conducting in-service and ongoing training of employees to ensure optimal Customer satisfaction in quality, service, safety and efficiency, as well as establishing and maintaining Customer service standards
- Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff
- Responsible for the continued compliance with local Health Department sanitation guidelines and codes
- Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts
- Ensure all park policies and procedures are being followed by all employees
- Identify concerns and work with management to resolve concerns
- Maintain a clean and safe work environment for customers and other employees
- Provide superior customer service to all customers in a polite and expedient manner
- Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
- Follow all park policies and procedures
- Other duties as assigned
Qualifications :
- Must be at least 18 years of age or older
- Experience in department or equivalent supervisory experience preferred
- Ability to accept guidance and supervision
- Demonstrate ability to work independently
- Ability to communicate effectively with public, customers and staff members
- Be aware, attentive, and work well with others
- Energy and enthusiasm for long days
- Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessary
Physical Demands :
- Must be able to stand or walk for long periods of time
- Must be able to lift, carry, move, and / or position items weighing up to or in excess of 50 pounds.
- Must be able to lift and lower 25 pounds above shoulder level
Benefits :
- FREE Season Pass
- Free Tickets
- Park discounts on food, merchandise, etc.
- Career Development
- Flexible schedules! NEW for 2022 higher pay rates! Free season pass for yourself and free tickets for friends and family!*
- No experience is required for many of our positions. We will train you and you will learn and build job skills.*
30+ days ago