Nail Technician

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Nail Technician. The Nail Technician is responsible for performing nail care services and working with the highest quality of customer service.

Responsibilities :

Ensures the Arch Amenities Group Experience for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement / Values;

Standards and Expectations, and Arch Amenities Group Brand Standards.

• Adheres to policies of Arch Amenities Group.
• Adheres to luxurious Forbes 5 Star Standards.
• Performs nail services that meet the established guidelines for the type of service offering and that fulfill guest expectations in the area of nail grooming, polish application, massage and exfoliation.
• Performs all treatments on services menu based upon current licensure.
• Assesses contraindications of guest that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis.
• Maintains the highest level of nail care knowledge for both hands and feet and has complete knowledge of all spa service presently offered.
• Understands the ingredients in products and can explain their benefits to guests.
• Answers guests’ questions in a knowledgeable and professional manner.
• Recommends products for home use.
• Suggests to guests other beneficial treatments offered in the spa.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director or other management personnel about product needs.
• Creates and maintains client cards and treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications :

• Valid state license in nail services or other credentials required by the state.
• Previous nail technician experience.
• Customer service experience, preferably in a spa. Must be able to build rapport with guest.
• Ability to explain various treatments / services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Good verbal and written skills.
• Strong team player.
• A comfort level with product recommendations.
• Availability When Facility Is Open : This could include nights, weekends, and holidays.
• Light Work : Exerting up to 20 pounds of force frequently, and / or a negligible amount of force constantly to move light objects.
• The employee may occasionally lift and / or move up to 25 pounds.
• This position requires the following abilities : balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• The employee will be required to operate the following tools : nippers, files, buffers, cuticle removers, polishes, acetone, foot file, lotions, scrubs, hot cabbie, and paraffin heater.
• Work conditions include exposure to fumes, odors, and dust.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

undefined