Talent.com
Service Contract Specialist
Service Contract SpecialistCM Buck & Associates • Indianapolis, IN, US
Service Contract Specialist

Service Contract Specialist

CM Buck & Associates • Indianapolis, IN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Company Overview :

Since 1961, our power service division has been offering a range of services to give customers increased confidence in their power supply systems. We put our core technical expertise, 24 / 7 availability and comprehensive understanding of system infrastructures on the line so customers do not have to worry about what-if situations.

From proactive maintenance of UPS and battery systems to megawatt-sized critical electrical infrastructure design assistance, upgrades, and installation, our products and services are ready to meet their needs. But we are more than a service provider – we are committed to integrating as a valued member of their team.

Job Summary :

We are looking for a Service Contract Specialist to join our team. This role is responsible for owning service contract renewals and working directly with the customer, inside team members, and service vendors to ensure service contract renewals are executed accurately and on-time from start to completion.

Essential Duties and Responsibilities :

  • Build and maintain strong working relationships with internal and external teams
  • Assist business units with identifying and quoting power service and OEM service contract renewals
  • Maintain expertise of the baseline processes pertaining to Service Contract Management.
  • Baseline processes to include, but not limited to, using tools to generate pricing, renewal documents, related work orders, vendor orders, invoices, service certificates, etc.
  • Work to ensure renewals are quoted in a proactive manner (beginning 30-90 days prior to expiration; can vary according to vendor)
  • Schedule all internal and external work orders for PM service
  • Ensure all contract billings are processed accurately, efficiently and in a timely manner for monthly revenue recognition and invoicing
  • Process all contract termination / credit requests for accounts in a timely manner as warrants
  • Handle all incoming / outgoing field questions / issues from Customers, Sales, Inside Teams and technicians
  • Partner closely with other divisions to ensure information company systems is updated accurately
  • Monitor daily reports to ensure all customer contracts are updated in a timely manner
  • Other duties assigned

Requirements :

  • High School Diploma or Equivalent
  • 2+ years business / customer service experience
  • Intermediate computer skills
  • Strong problem-solving skills, ability to resolve and address issues as they arise
  • Excellent written / verbal communications skills and attention to detail
  • Pre-employment background / drug screening
  • Job Type : Full-time / $48,000 - $50,000

    Benefits :

  • 401(k) matching
  • Paid time off
  • Flexible spending account / Health savings account
  • Health insurance
  • Dental, Vision and Life Insurance
  • Schedule :

  • 8-Hour Workday / Day Shift / Monday to Friday / In-Office (Indianapolis Location)
  • Reports To :

  • Service Operations Team Lead
  • serp_jobs.job_alerts.create_a_job

    Contract Specialist • Indianapolis, IN, US

    Job_description.internal_linking.related_jobs
    Flexible Schedule - Deliver with Uber Eats

    Flexible Schedule - Deliver with Uber Eats

    Uber eats • Waldron, IN, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customs Brokerage Specialist

    Customs Brokerage Specialist

    DHL Global Forwarding • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain.This includes air / ocean / ground transportation, customs brokerage services, and dedicate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contract Specialist

    Contract Specialist

    State of Indiana • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Service Specialist

    Client Service Specialist

    Old National Bank • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    US-IL-Joliet | US-IN-Evansville | US-IN-Indianapolis | US-IL-Chicago.Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CSR / Teller - Columbus North, IN - Part-Time

    CSR / Teller - Columbus North, IN - Part-Time

    Fifth Third Bank • Columbus, IN, United States
    serp_jobs.job_card.part_time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION : Provide exce...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist - Hybrid

    Customer Service Specialist - Hybrid

    Carrington Mortgage Services • Westfield, IN, US
    serp_jobs.job_card.full_time
    The Customer Service Specialist will provide professional and knowledgeable assistance to borrowers in a call center environment. Will receive inbound calls on a daily basis and respond to customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mortgage Servicing - Customer Service Representative - Indianapolis

    Mortgage Servicing - Customer Service Representative - Indianapolis

    Leidos Inc • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    Mortgage Servicing Professionals.FHA Resource Center in Indianapolis, IN.Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Singl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Contract Renewal Coordinator

    Contract Renewal Coordinator

    Unified Group Services Inc • Anderson, IN, US
    serp_jobs.job_card.full_time
    Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. We empower our customers with innovative programs, cutting-edge tech...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Agent

    Customer Service Agent

    Insight Global • Columbus, IN, US
    serp_jobs.job_card.full_time +1
    Insight Global's client is seeking a Customer Service Agent in Columbus, IN, for a direct hire opportunity.Our client is an independent, family-owned insurance agency offering a wide range of i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Dealer Solutions Specialist

    Dealer Solutions Specialist

    KINETIC ADVANTAGE LLC • Carmel, IN, US
    serp_jobs.job_card.full_time
    Kinetic Advantage is a dynamic independent floorplan company led by trusted industry veterans.Our core focus is helping our Independent Dealer partners and team members succeed while providing them...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vendor Onboarding and Support Specialist

    Vendor Onboarding and Support Specialist

    Alacrity Solutions • Fishers, IN, US
    serp_jobs.job_card.full_time
    Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Contract Sales

    Service Contract Sales

    Envelop Group • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    We work with contractors, building owners, and consulting engineers to provide all the technologies needed for the most advanced, efficient, and secure operation of any facility.We are looking for ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contract Lifecycle Specialist

    Contract Lifecycle Specialist

    Roche • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    The Contract Lifecycle Specialist.At Roche, you can show up as yourself, embraced for the unique qualities you bring.Our culture encourages personal expression, open dialogue, and genuine connectio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Bilingual Customer Service Specialist (Hybrid schedule)

    Bilingual Customer Service Specialist (Hybrid schedule)

    Carrington Mortgage Services • Westfield, IN, US
    serp_jobs.job_card.full_time
    The Customer Service Specialist will provide professional and knowledgeable assistance to borrowers in a call center environment. Will receive inbound calls on a daily basis and respond to customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Technician

    Customer Service Technician

    Brightspeed • Franklin, IN, United States
    serp_jobs.job_card.full_time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mortgage Servicing Specialist

    Mortgage Servicing Specialist

    Merchants Bank of Indiana • Carmel, IN, US
    serp_jobs.job_card.full_time
    While receiving hands-on training by members of the Merchants Mortgage team, you will be able to work in a laid-back environment that encourages team building. After one year as a Servicing Speciali...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Employee Relations Specialist - Contract

    Employee Relations Specialist - Contract

    Field of Talent • Indianapolis, IN, US
    serp_jobs.job_card.full_time +1
    Entry-Level Employee Relations Specialist (Contract),.Onsite in Downtown Indianapolis, IN 46222.We are seeking a diligent and detail-oriented. This role is crucial for maintaining a fair and positiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Contracts Manager

    Contracts Manager

    defi AUTO LLC • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions.Our customers include the highest volume captive auto lenders, banks, credit unions, and fin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted