Server, PT - The Wall

Marcus Theatres Corporation
Gurnee, IL, United States
Part-time

Description

We are looking for an enthusiastic server to provide an excellent guest dining experience. The successful candidate will be able to ensure a high level of guest satisfaction while following all guidelines established by the Food and Beverage department.

You will provide superior guest service while maintaining a clean, sanitary, and safe work environment as a member of the Marcus Theatres food / beverage team.

Your Future Responsibilities as a Member of our Team :

  • Stay guest focused and nurture an excellent guest experience.
  • Interact with guests in an efficient, hospitable, and professional manner from the beginning to the end of their experience.
  • Greet the guest in a friendly and courteous manner and explain any specials and / or restaurant promotions.
  • Possess full knowledge of bar and menu items.
  • Assess guests' needs and preferences to make recommendations.
  • Record the details of the order from the guests.
  • Input the order into the Point of Sale to inform the kitchen of the particulars in the order being placed.
  • Immediately communicate any food or service issues to management.
  • Check station before, during, and after shift for proper set-up and cleanliness.
  • Follow up on guest requests and pre-bus tables throughout service.
  • Deliver food and beverage orders within established timeframes.
  • Multi-task and assist teammates.
  • Work at a fast pace.
  • Consistently use suggestive selling techniques.
  • Complete assigned sidework.
  • Bus and reset tables as needed.
  • Verify guests that purchase alcohol are at least 21 years of age.

At Marcus Theatres we strive to create Magical Movie Memories for our guests. As a server at one of our food / beverage locations you will become a part of our family! All ready to get started? Ok!

You will need to demonstrate the following abilities :

  • Work in a high-volume, team environment.
  • Have a passion for delivering unparalleled hospitality and excellent service.
  • Computer literacy with the ability to learn Aloha POS system.
  • Accuracy in transactions and cash-handling skills.
  • Positive attitude and excellent communication skills.
  • Ability to keep the service area organized, stocked and clean.
  • Ability to obtain relevant training certificate and / or licensure.

Primary Location

Illinois-Gurnee-Gurnee Cinema

Work Locations

Gurnee Cinema

6144 Grand Avenue

Gurnee 60031

Restaurants / Outlets

Organization

Theatres

Schedule

Part-time

Employee Status

Regular

Job Type

Experienced

Job Level

Entry Level

Job Posting

Aug 30, 2024, 10 : 32 : 04 PM

6 hours ago
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