Principal Member of Technical Staff - Strategic Customers

Job DescriptionAs an Software Engineer on the Strategic Customers Engineering team, you will play a critical role in designing, implementing, maintaining, and improving the infrastructure that supports OCI's strategic customers, including GPU customers.

You will work cross-functionally with data scientists, software engineers, and IT professionals across OCI to ensure that our customers' infrastructure is deployed efficiently, securely, and at scale.

Your expertise will be crucial in optimizing our infrastructure for performance, reliability, and cost-effectiveness.Qualifications : Experience in scripting and automation using tools like Ansible, Terraform, and / or Kubernetes.

Experience with containerization technologies (e.g., Docker, Kubernetes) and orchestration tools for managing distributed systems.

Solid understanding of networking concepts, security principles, and best practices.Excellent problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a fast-paced environment.

Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and convey technical concepts to non-technical stakeholders.

Strong documentation skills with experience documenting infrastructure designs, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing, ensure maintainability, and enhance team collaboration.

Strong Linux skills with hands-on experience in Oracle Linux / RHEL / CentOS, Ubuntu, and Debian distributions, including system administration, package management, shell scripting, and performance optimization.

Preferred QualificationsExperience in monitoring and automation toolsExperience in scaling software infrastructuresStrong proficiency in at least one modern programming language such as Python, Rust, Go, Java, or ScalaProven experience designing, implementing, and managing infrastructure for AI / ML or HPC workloads.

Understanding machine learning frameworks and libraries such as TensorFlow, PyTorch, or sci-kit-learn and their deployment in production environments is a plus.

Familiarity with DevOps practices and tools for continuous integration, deployment, and monitoring (e.g., Jenkins, GitLab CI / CD, Prometheus).

Strong experience with High-Performance Computing systemsCareer Level - IC4ResponsibilitiesTake ownership of problems and work to identify solutions.

Ability to think through the solution and identify / document potential issues impacting your customers.Design, deploy, and manage infrastructure components such as cloud resources, distributed computing systems, and data storage solutions to support heavy workflows.

Identify patterns and areas of improvement from past operational incidents.Work with other OCI teams to prioritize and implement improvements at scale.

Collaborate with scientists and software / infrastructure engineers to understand infrastructure requirements for training, testing, and deploying machine learning models.

Implement automation solutions for provisioning, configuring, and monitoring AI / ML infrastructure to streamline operations and enhance productivity.

Optimize infrastructure performance by tuning parameters, optimizing resource utilization, and implementing caching and data pre-processing techniques.

Ensure security and compliance standards are met throughout the AI / ML infrastructure stack, including data encryption, access control, and vulnerability management.

Troubleshoot infrastructure performance, scalability, and reliability issues and implement solutions to mitigate risks and minimize downtime.

Stay updated on emerging technologies and best practices in AI / ML infrastructure and evaluate their potential impact on our systems and workflows.

Document infrastructure designs, configurations, and procedures to facilitate knowledge sharing and ensure maintainability.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations onlyUS : Hiring Range : from $94,200 to $223,500 per annum.

May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following : Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee / Spouse / Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidaysPaid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer : Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer