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Telemarketing Representative

BlueCross BlueShield of South Carolina
Columbia, South Carolina
Full-time

Description

Places and answers (inbound and outbound) telephone calls from / to potential customers. Assists with decisions regarding plans and products.

Follows up / through on leads provided.

Generates letters to prospective customers. Processes applications and prepares marketing / information packets.

Required Education : High School Diploma or equivalent

Required Work Experience : 1 year Telemarketing or sales.

Required Skills and Abilities : Working knowledge of word processing software. Good judgment skills. Effective presentation skills.

Demonstrated verbal and written communication skills. Effective organizational skills.

Required Software and Other Tools : Microsoft office.

Required Licenses and Certificates : Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Preferred Work Experience : 3 years-Customer service

Preferred Skills and Abilities : Working knowledge of spreadsheet and database software. Effective customer service skills.

Analytical and critical thinking skills. Ability to persuade, negotiate, or influence others.

Preferred Software and Other Tools : Working knowledge of Microsoft Excel, Access, or other spreadsheet / database software.

Work Environment : Typical office environment. May involve work from home setting environment.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

30+ days ago
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