A company is looking for a Senior Manager, WW Customer Support Operations & Programs.Key ResponsibilitiesOversee daily operations of the customer support organization to ensure efficiency and effectivenessLead and manage key programs aimed at improving customer support processes and outcomesCollaborate with senior leadership to develop and execute strategic plans for the customer support organizationQualifications & EducationBachelor's degree in business administration, Operations Management, Engineering, or a related field preferred;
MBA is a plus8+ years of experience in business operations, program management, or a similar role, preferably in a customer support environment4+ years of direct people management experience5+ years leading large and complex cross-functional projects with proven outcomesProficiency in using project management tools and operational practices
Senior Customer Experience Manager
Manager of Customer Experience to enhance and automate customer support capabilities. ...
Senior Project Manager - Operations
The Senior Project Manager - Operations at the Community Health Center of Buffalo, Inc. The Senior Project Manager must exhibit competency in various skills including adaptability, planning, communication, leadership, and decision-making. Analyze processes using performance improvement techniques to...
Senior Security Operations Manager
A company is looking for a Senior Manager of Security Operations to manage day-to-day security operations and lead technical teams. ...
Customer Success Operations Manager
Customer Success Operations Manager. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. CS leadership, focused on strategic planning, CS optimization and business operational support. You will partner with ...
Senior Manager Care Delivery Operations
A company is looking for a Senior Manager, Care Delivery Operations to drive the development and optimization of care team operations. ...
Technology Senior Manager, Customer Identity & Authentication
Manages the activities and strategic direction of the Department including indirectly managing several diverse types of Technology operations and/or support function teams. Provide senior level leadership to multiple application development, support testing efforts, technology infrastructure/project...
Operations Senior Section Manager (Commercial Core Client Services)
Reporting to the Divisional Manager of Commercial Core Servicing, this position will oversee 15-20 operations professionals, who provide commercial servicing to our loan portfolio. We are seeking operational expertise to lead a team of operations professionals ensuring service delivery excellence fo...
Senior Customer Success Manager - East US.
Our Customer Success Managers are trusted advisors to our valued customers and, in collaboration with Sales, must build trust & confidence through urgency & influence to get deeper & expand accounts while preventing churn. Our Customer Success Managers help fully onboard our CockroachDB customers, l...
Senior Revenue Operations Manager.
Were seeking a Senior Field Growth Manager to join our Revenue Operations Team!. As a main function of the Revenue Operations department, the Senior Field Growth Manager owns a regional funnel & is responsible for analyzing, tracking targets, & optimizing the sales funnel to drive revenue growth. Th...
Senior Manager, Operations & Business Affairs, New York Magazine.
New York Magazine is looking for a proactive, operationally-minded individual to join our team as Senior Manager, Operations & Business Affairs. The Senior Manager, Operations & Business Affairs will develop a deep understanding of New Yorks freelance standards & best practices & become the go-to fo...