Job Description
Job Description
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude.
This particular project is assisting clients with inquiries on debit card incentives, orders, and balances.
Qualifications
- Previous 1 year customer service or customer support experience preferred
- Previous 1 year call center or office background experience a plus
- Basic computer skills
- Quick learner and able to work independently
- Type 35 words per minute accurately
- Strong phone and verbal communication skills along with active listening
- Must be 18 years of age
- A background check applicable with state and federal laws will be required
Responsibilities
- Manage large amounts of inbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research and provide solutions and / or alternatives
- Access company and client resources provided to accurately handle the call
- Seize opportunities to upsell products when they arise
- Skillfully change from one task to another without loss of efficiency or composure
- Be available at your desk, maintaining punctuality and attendance at all scheduled times
- Remain positive and professional in all customer interactions
- Flexibility to cross train as requested
Pay & Benefits
- Starting pay - $14 / hour, plus shift differential (extra $1 / hr nights & wkds)
- Work hours - Shifts between 8 : 00am-10 : 00 pm (CST) ; Work Days - Mon-Fri
- Paid Training - typically 1 week in length from 8 : 00am-5 : 00pm (CST)
- Status - Full time 40 hours
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job.
Click here to read the full description.
NOT YOUR ORDINARY CALL CENTERᵀᴹ
Powered by JazzHR
AzRhmZOc4r
Customer Service (Benefit Card) M-F
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. Previous 1 year customer service or cus...
Customer Service (Benefit Card) M-F
Qualifications Previous 1 year customer service or customer support experience preferred Previous 1 year call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communi...
Customer Service (Debit Card) - Temporary Day Shifts
Qualifications Previous 3-6 months customer service or customer support experience preferred Previous 3-6 months call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 20-25 words per minute accurately Strong phone an...
Restaurant Delivery.
Available in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money.You can even sign up and begin working that...
Outside Sales Representative (No Sales Experience Necessary)
If you’re exploring sales careers, you already know sales is the way to get ahead.You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robus...
Billing Coordinator - Remote
The Billing Coordinator will gather data, calculate charges and fees, and create invoices for billing purposes.Prepares insurance claims with required documents and submits medical and dental insurance claims within OMSVision.Serves as liaison between insurance providers, team members, and patients ...
Restaurant Delivery - Sign Up and Start Earning
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
Work from Home – Product Tester
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25/hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You do...
Delivery Driver - No Experience Needed
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
Part-Time Car Driver/Delivery
We are looking to add a person to help shuttle cars from the airport to other locations around the Lincoln area.This position could also be helping to move cars back and forth from the airport parking garage to the maintenance bay.If interested, submit your resume.Ability to pass a background check ...