Restoration Reconstruction Estimator 100% REMOTE

Job Description

• My Client Company serves Insurance-Repair Contractors to support them with estimating and administrative requirements from Insurance Carriers.
• We are currently looking for a Structural Estimator well-versed in the restoration industry to create and nurture long-term relationships with clients in the restoration industry
• You will be responsible for understanding estimate and scope preferences, internal quality assurance, managing the delivery process, and maintaining client expectations for delivery times and quality of estimates.
• You will resolve any issues that arise to ensure customers are satisfied with our services.
• In this role, you should be an excellent communicator who’s able to grasp TPA / Carrier / Contractor relations and needs.
• If you have knowledge of our industry and a hunger to improve it, we’d like to meet you.
• Your goal will be to help us safeguard our revenue and retain our clients by providing quality and timely estimates to the client base you will work with

Responsibilities

• Review estimate requests
• Quality Assurance review and Estimate delivery to Clients
• Maintain Estimate Delivery Time and Quality expectations
• Write Xactimate or Symbility estimates utilizing information provided by the client
• Knowledge of Matterport and / or Docusketch
• Manage TPA / MRP / Carrier requirements and reach quick settlements
• Work with Intake and Production teams to improve estimate delivery process
• Build relationships with key employees among clients
• Ensure both the company and clients adhere to contract terms
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams to address customers’ needs
• Help sales team up-sell services

Skills

• Expert / Advanced skill in Xactimate and Xactanalysis Required
• Symbility software knowledge preferred
• Experience with TPAs, MRPs , and satisfying Carrier Requirements for Contractors Required
• Experience with DASH / Nextgear, PSA, and Restoration Manager Preferred
• Experience with Matterport and DocuSketch Preferred
• Proven experience as an estimator with Restoration Structural background
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team

Company :

• Hours are to coincide with Eastern time zone - 6-3 Pacific 7-4 Mountain 8-5 Central, 9-6 Eastern there can be some flexibility to this schedule
• Medical Benefits, Vacation / PTO, hour for lunch.
• All Equipment provided computer, monitors, webcam, etc.
• Company has 2 - 3 full weeks of processes and systems training
• Coordinators and Sketchers will assist the estimator so you can focus on the estimating projects assigned.
• Need Now!
30+ days ago