Job Description
Job Description
Position Overview
We are seeking a dynamic and experienced Warehouse Operations Manager to oversee our warehouse operations. The ideal candidate will have a proven track record of managing warehouse activities, ensuring operational efficiency, and leading a team to achieve organizational goals.
This role requires a hands-on leader with a strong understanding of warehouse management systems and best practices.
Key Responsibilities
- Operational Management : Oversee daily warehouse operations, including receiving, storing, and shipping of products. Ensure operations are running smoothly, efficiently, and in compliance with company policies.
- Team Leadership : Lead, train, and mentor a team of warehouse staff, fostering a culture of safety, productivity, and continuous improvement.
- Inventory Control : Manage inventory levels, conduct regular cycle counts, and ensure accuracy in inventory records. Implement strategies to minimize inventory discrepancies.
- Safety Compliance : Enforce safety regulations and ensure the warehouse environment adheres to OSHA and company safety standards.
Conduct regular safety audits and training sessions.
- Performance Monitoring : Set performance metrics for warehouse operations and staff. Monitor key performance indicators (KPIs) and implement corrective actions to address any performance gaps.
- Customer Satisfaction : Maintain high levels of customer satisfaction by ensuring timely and accurate order fulfillment.
Address and resolve any operational issues that may impact customer service.
Process Improvement : Identify opportunities for process improvements and implement best practices to enhance warehouse efficiency and productivity.
Utilize lean management techniques to streamline operations.
Budget Management : Assist in the development and management of the warehouse budget. Monitor expenses and implement cost-saving initiatives.
Qualifications
- Experience : Minimum of 3 years of experience in warehouse operations management, preferably in a 3PL or logistics environment.
- Education : Bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.
- Skills :
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in warehouse management systems (WMS) and inventory management software.
- Knowledge of OSHA regulations and warehouse safety standards.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong communication and interpersonal skills.
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