Job summary
The Accounts Receivable Manager is accountable for a staff with organization and direct control of the Accounts Receivable and collection function to maintain a high-quality receivables portfolio, optimize cash flows, minimize bad debts and client concession write offs, and support the business goals of the company.
Serves as the liaison with other departments and management on questions related to clients' billing as it relates to past due receivables.
The Accounts Receivable Manager position is also responsible for performing monthly bank reconciliations, accounting for fixed assets and preparing and filing monthly sales / use tax returns and annual property tax returns.
Duties and Responsibilities :
Management
- Maintains a department organizational structure sufficient to meet all goals and objectives
- Properly motivates the accounts receivable staff and provides for ongoing training and development
- Measures department performance with appropriate metrics
- Manages relations with collection agencies
- Manages relations with credit reporting agencies
- Manages relations with the sales department
- Maintains banking relationships
Accounts Receivable
- Ensures that accounts receivable are collected promptly
- Processes and applies customer payments and credit memos
- Enters invoices into customer invoicing web sites
- Contacts customers regarding overdue accounts and determines reasons for non-payment; issues credit hold notifications when necessary
- Records cash receipts and makes bank deposits
- Maintains the corporate credit policy; monitors the credit granting and updating process
- Manages customer credit files; updates the customer master file with accurate and up-to-date information, including sales tax exemption certificates where applicable
- Submits uncollectible accounts to collections agency
- Recommends bad debts write-offs
- Personally investigates the largest customer credit applications
- Maintains accurate records about the customer payment status
- Personally visits the largest customers to establish relations
- Monitors periodic credit reviews
Monitors deductions being taken by customers
- Manages the application of late fees on customer accounts, when applicable
- Performs monthly reconciliation of accounts receivable sub-ledger to general ledger
Cash
- Monitors and tracks daily cash activity
- Tracks and accounts for all non-customer cash receipts
- Conducts monthly reconciliation of checking and savings account
- Maintains petty cash funds
Fixed Assets
- Creates and monitors a system of controls, procedures, and forms for the recordation of fixed assets
- Assigns tag numbers to fixed assets
- Records fixed asset acquisitions and dispositions in the accounting system
- Reconciles the balance in the fixed asset subsidiary ledger to the summary-level account in the general ledger
- Calculates depreciation for all fixed assets
- Reviews and updates the detailed schedule of fixed assets and accumulated depreciation
- Investigates the potential obsolescence of fixed assets
- Conducts periodic physical inventory counts of fixed assets
- Conducts analyses related to fixed assets as requested by management
- Prepares property tax returns
- Represents the company during any audits by a government entity that involve fixed assets
Sales & Use Tax
- Collects sales tax from customers; prepares and files monthly sales and use tax returns to appropriate government entities
- Ensures sales tax exemption certificates are on file for any customers not being charged sales tax
- Ensures compliance with sales and use tax laws for each jurisdiction
- Represents the company during any audits by a government entity that involve sales / use tax
Other
- Oversees the month-end closing process as it relates to accounts receivable, fixed assets, and sales tax, including approval of related journal entries and account reconciliations
- Prepares audit schedules relating to accounts receivable, cash, fixed assets, and sales tax; assists the auditors with their inquiries.
- Gathers and reports on department's processing metrics and relevant KPI's
- Effectively communicates with internal and external customers
- Identifies opportunities for process improvements including internal controls, forms, procedures, policies, and systems
- Participates in ad-hoc reporting for special projects
- Ensures compliance with company policies and procedures, generally accepted accounting principles, and regulatory requirements
Preferred Qualifications :
- Bachelors degree in Accounting or Finance
- Have thorough knowledge of credit-related laws
- 10+ years of progressively responsible accounting experience
- Preference will be given to candidates with the Certified Public Accountant or Certified Management Accountant designations
Required Qualifications :
- 5+ years of credit, accounts receivable, and other accounting experience
- Experience in a multi-location company handling a large volume of customer accounts and cash flow
- Demonstrate experience with project management and process improvement
- Demonstrate experience with general ledger account reconciliations including month-end closing processes and general knowledge of accounting principles
- Experience with the set up and maintenance of the customer master file
- Proficiency with Microsoft Office Suite
- Experience with sales / use tax filings
- Strong planning, organizational and problem-solving skills
- Effective verbal and written communication skills
- The ability to multi-task and willingness to learn new skills
- Team-oriented person who can focus on the details
Physical Requirements :
Working conditions are primarily in an office environment. Will be expected to travel as needed to company branches.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.