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(SPM) Product Owner

(SPM) Product Owner

GovServicesHubGrand Rapids, MI, us
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Job Description

Job Title : (SPM) Product Owner

Location : Grand rapids, MI- Hybrid must be willing to work onsite M-W

Job Description :

We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner  with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions.

  • Product Ownership :
  • Organize and prioritize the product backlog, refining user stories and acceptance criteria.
  • Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
  • Manage continual improvement around dashboarding and reporting capabilities.
  • Oversee end-to-end delivery of SPM features, from ideation to deployment.
  • Ensure documentation matches current state of process and system.
  • Manage testing plan(s) for SPM for bi-annual upgrades.
  • Stakeholder Collaboration :
  • Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables.
  • Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
  • Technical Oversight :
  • Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
  • Collaborate on technical designs and ensure adherence to ServiceNow best practices.
  • Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.

Requirements

Qualifications

  • Experience :
  • Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
  • Certifications (Preferred) :
  • Certified ServiceNow Administrator (CSA).
  • Certified Implementation Specialist – SPM.
  • Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design.
  • Technical Skills :
  • Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management.
  • Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies.
  • Familiarity with Common Service Data Model (CSDM) and data analytics / reporting.

    • The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities :

  • Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
  • Defining the vision for the team’s product
  • Creating a product road map based on this vision
  • Managing the product backlog and prioritizing them based on changing requirements
  • Overseeing all stages of product creation including design and development
  • Developing user stories
  • Monitoring and evaluating product progress at each stage of the process
  • Liaising with the product team and end-users to deliver updates
  • Participating in Scrum meetings and product sprints

    • Requirements

    Qualifications

  • Experience :
  • Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM). -
  • Certifications (Preferred) :
  • Certified ServiceNow Administrator (CSA). - Certified Implementation Specialist – SPM. - Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design. -
  • Technical Skills :
  • Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management. - Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies. - Familiarity with Common Service Data Model (CSDM) and data analytics / reporting. The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities : - Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements - Defining the vision for the team’s product - Creating a product road map based on this vision - Managing the product backlog and prioritizing them based on changing requirements - Overseeing all stages of product creation including design and development - Developing user stories - Monitoring and evaluating product progress at each stage of the process - Liaising with the product team and end-users to deliver updates - Participating in Scrum meetings and product sprints
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    Product Owner • Grand Rapids, MI, us

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