IT Help Desk Specialist - full time, in-office role in Windsor, CT This is an on-site role - only local candidates will be considered
Expected Salary : $45,000-$55,000 / year About the Company and Opportunity :
- Our client is an established, stable and profitable distribution company headquartered north of Hartford
- The company is known for investing in its employees and promoting from within
- This is an on-premises role.
- Outstanding employee benefits including tuition reimbursement and a no-premium healthcare option
Overview of the IT Help Desk Specialist role :
- Handle Tier 1 help desk escalations
- Create new employee accounts, configure hardware and grant permissions
- Support audio and video equipment
- Special IT projects
Preferred Qualifications for the IT Help Desk Specialist :
- 1+ year of experience providing ticketing-based IT support in a Windows setting
- exposure to Windows 10, Microsoft Office 365 and Active Directory
- PC hardware, printers, scanners and mobile device support (iOS and Android).
- Excellent communication and customer service skills
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