Information Technology Manager

Vaco is actively seeking an Information Technology Manager for direct employment with our client in Memphis.

This is a fantastic opportunity to join a stable and highly respected national organization that is a leader in their field!

Position Overview :

Under the direction of the CIO, the IT Manager is responsible for overseeing and managing network infrastructure, including data centers and cloud environments.

This role involves supervising third-party service providers (MSPs), providing recommendations for technical advancement, and offering support for various internal platforms.

The ideal candidate will possess hands-on expertise in Microsoft Windows Operating Systems, Microsoft Entra Active Directory, Office 365, and networking technologies.

Key Responsibilities :

Infrastructure Management :

• Oversee and manage the organization’s network infrastructure, including data centers and hosted environments.
• Ensure the reliability, performance, and security of network operations.
• Implement and maintain network monitoring tools to proactively identify and address issues.
• Develop and assist in the validation and troubleshooting of wired and wireless networks.

Third-Party Service Provider Management :

• Manage relationships with third-party service providers (MSPs) responsible for various IT services.
• Ensure compliance with service level agreements and monitor the quality of service delivered.
• Coordinate with MSPs to address and resolve any service-related issues or escalations.

IT Strategy and Recommendations :

• Develop and propose IT strategies to align technology with business objectives.
• Provide recommendations on technology investments, upgrades, and improvements.
• Stay current with industry trends and emerging technologies to advise on future IT direction.

Technical Support for Operating Platforms :

• Provide technical support for various business applications, ensuring their smooth operation and integration.
• Troubleshoot and resolve application technical issues.
• Collaborate with internal teams and vendors to implement and optimize platform solutions.

Hands-On Technical Expertise :

• Utilize hands-on expertise in Microsoft Windows Operating Systems, Microsoft Entra Active Directory, Office 365, and networking technologies.
• Perform advanced troubleshooting and resolution of technical issues related to these technologies.
• Ensure proper configuration, maintenance, and security of Windows servers and Active Directory environments.

Qualifications :

• Education : Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience : 5+ years of experience in IT management or operations.

Skills :

• Knowledge of network infrastructure management, cloud technologies, and data center operations.
• Hands-on experience with Microsoft Windows Operating Systems, Microsoft Entra Active Directory, and Office 365.
• Proficiency in networking technologies, including routers, switches, firewalls, and VPNs.
• Experience managing third-party service providers and overseeing IT operations.
• Excellent strategic thinking and problem-solving abilities.

Additional Details :

• Employment Type : Direct-Hire Position
• Schedule : Onsite
• Start Date : Immediate
• Target Compensation : $90,000 plus bonus potential

Interested Candidates are Encouraged to Apply for Immediate Consideration!

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ( we, our, or Vaco ) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to :

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

The individual may also be eligible for discretionary bonuses.