Medical Assistant

Summary :

Reports to the Ambulatory Clinical Manager and / or Practice

Manager or other assigned Supervisory personnel and under general supervision

of the attending Licensed Independent Practitioner and functions in accordance

with established policies and procedures in an Ambulatory setting. All

essential functions performed in this position reflect the age-specific needs

of the geriatric adult adolescent and pediatric patient. Fosters patient and family centered care and

nursing services in accordance with the Lifespans mission vision values

with consideration of the life span including all developmental stages as well

as cultural patterns.

Responsibilities :

Works effectively and respectfully at his / her highest

capabilities and training.

Follows the practice clinic or office workflow protocols to

maximize quality and efficiency.

Performs pre-visit planning by reviewing and updating the

patient record prior to the appointment with recent test results consults

correspondence etc. and determines needed services based on practice

protocols. Communicates point of care

reminders to providers via the electronic medical record (EMR).

Prepares patients for examination and treatment in

accordance to their clinic specific workflow protocol by escorting from the

waiting area to the exam room. Takes vital signs weighs patients and records

in patient chart. Enters in patient chief complaint medication reconciliation

histories and other services as outlined in workflow protocol. Notes all

patient health concerns into EMR. Record the patient pain score. Completes all

questionnaires in the patients chart.

Ensures effectively patient flow throughout the practice

clinic and office.

Reviews Health Maintenance and Chronic Illness services and

performs / orders according to protocols and standing orders.

Performs testing procedures such as blood pressure EKG

pulse oximetry Hgb A1-C glucose urinalysis urine hcg rapid strep test and

other point of care tests.

Records allergy information medications medical surgical

and family histories in the patient chart. Initiates pharmacy benefits

verification.

Assists physician with physical examinations. Performs all procedures using aseptic

techniques following standard procedures.

Assists provider with all physical examinations. Performs

all procedures using aseptic techniques following standard procedures.

Administers vaccines and places PPDs as per practice / clinic

protocol.

Completes appropriate follow-up up work after visit

including but not limited to ensuring all blood and specimens are properly

labeled recorded and sent to lab.

Follows up to ensure all lab results are entered in the

medical record. Tracks orders and

results. Contacts patients for outreach

and reminders for labs / orders. Updates

EMR with status. Reports all abnormal

lab results to physician or nurse immediately.

Follows up on referrals for specialty care and / or other

services. Tracks consult reports and

ensures EMR is updated accordingly.

Contacts patients for outreach and / or reminders for referrals.

Checks for prescription refills pending.

Ensures examination room is cleaned between each patient and

set-up appropriately for next appointment.

Thoroughly explains programs procedures and correct

preparation for various tests and exams.

Provides education to patients regarding the importance of coordination

of care and the prudent use of emergency rooms when seeking care. Documents identified barriers.

Schedules tests and follow-up appointments. Pre-registers patient for next visit. Verifies patient demographic and insurance

information. Obtains prior

authorizations as needed.

Monitors and orders supplies and keeps room stocked. Cleans

medical equipment. Reports broken or

missing equipment to manager immediately.

Ensures exam rooms are prepared for each patient. Checks expiration

dates on medications and supplies removes and reports expired medication to

Practice or Clinic Management.

Assists with administrative office duties. Mails reminders and other letters to

patients.

Manages time effectively.

Fills slow periods with activities to prepare for future needs. Minimizes non-productive time.

Maintains quality assurance safety environmental and

infection control in accordance with established hospital department policies

procedures and objectives.

Protects and preserves the patients right to privacy and

confidentiality.

Maintains a position attitude and actively engages in the

team approach of caring for patients.

Supports the goals and concepts of the patient centered

medical home by demonstrating flexibility and willingness to change.

Performs other related duties as required.

Other information : BASIC KNOWLEDGE :

BASIC KNOWLEDGE :

High School graduate or equivalent required.

Able to read write and speak English.

Basic Life Support Certification required.

Completion of a medical assistant certification preferred.

EXPERIENCE :

Graduate of a formal medical assistant training program or a

minimum of 3 years of medical assistant experience required.

Exceptions to the above requirements may be considered for applicants

who do not have formal medical assistant training but have at least three

years of related experience in a comparable role such as LPN medical student

EMT paramedic etc.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS :

Healthcare environment such as acute care hospitals

physiciansoffices and ancillary healthcare enterprises. Works with medical

equipment and has direct patient contact. Any potential hazards are minimized

by adherence to established safety procedures and precautions including use

safety equipment and protective clothing.

Walks and stands intermittently throughout the day. May be exposed to electrical and energy

hazards. May lift and position patients

and lift supplies up to 50 pounds.