Maintenance Technician
Margaritaville Resort Gatlinburg
Gatlinburg, TN, United States
Full-time
POSITION SUMMARY :
Keep all equipment in good repair by providing repairs and preventative maintenance of the hotel and to complete maintenance work orders from all departments on a timely basis.
DUTIES AND RESPONSIBILITIES :
- Respond to all guests' requests in a timely and efficient manner.
- Complete work order requests in a timely manner.
- Maintain all mechanical areas in an orderly and clean condition.
- Inspect public areas daily for any issues.
- Providing maintenance repairs to guestrooms, public areas and administrative offices.
- Repairs may include plumbing, mechanical, electrical, heating, cooling, ventilation, pool, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs.
- Maintain room preventative maintenance and consistently keep updated records on file.
- Ability to prioritize and organize work assignments.
- Ability to work under pressure situations and exercise good judgements.
- Ability to focus attention on details, speed and accuracy.
- Ability to maintain confidentiality of hotel guests and pertinent hotel information.
- Ability to ensure security of guest room access and hotel property.
- Ability to read and understand test equipment, measuring devices, and safety manuals.
- Preform maintenance activities in guest rooms and public space like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
- Program TV's and perform general housekeeping and engineering-related inventory duties.
- Test, troubleshoot and perform basic repairs on all types of equipment.
- To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
- To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
- Carry out specific oral and written instructions.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned by Engineering Supervisor or Manager.
- Diagnoses, repairs and maintains public swimming pools, water systems, filter systems, pumps, and playground equipment.
- Tests the chemical levels in public swimming pools and other water systems and adjusts as needed.
- Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports.
- Picks up trash and cleans public swimming pools
- Logging and reporting equipment faults or water quality problems to managers.
PREREQUISITES :
- Must be willing to work holidays and weekends.
- Should be able to exhibit mastery of a minimum of three of trade skills such as electronic systems and controls, mechanical, kitchen equipment, refrigeration, pool operations and general building maintenance.
- Friendly, outgoing personality and professional appearance required.
- Physical stamina and mobility including ability to reach, kneel and bend with ability to lift, push, and pull up to 50 pounds.
- Positive attitude and excellent communication skills a must.
- To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Ability to multi-task in busy environment and adhere to hotel the Standard Operating Procedures.
- Strong verbal and written communication skills required with an understanding and ability to work in a multi-cultural environment.
5 days ago