Business Operations Supervisor - PACCS

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Job ID

365036

Location

Twin Cities

Job Family

Administration-General

Full / Part Time

Full-Time

Regular / Temporary

Regular

Job Code

7208A3

Employee Class

Civil Service

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About the Job

As the Business Operations Supervisor for Pulmonary, Allergy, Critical Care, and Sleep Medicine (PACCS), responsibilities include collaborating variety of internal and external stakeholders including the Division Administrator, Division Director, other senior leadership, faculty, staff, and various business partners to support the mission, vision and values of the organization.

This established division has a mix of distinguished faculty and clinical providers focusing on clinical service, research, and education and exciting new opportunities in the areas of pulmonology, critical care, allergy, and sleep medicine.

The Business Operations Supervisor collaborates with a variety of internal and external stakeholders including the Division Administrator, Division Director, other senior leadership, faculty, staff, and various business partners.

The individual within this position promotes efficiency, leans into innovation, thinks and operationalizes strategically, focuses on relationship and team building, and effectively synthesizes and disseminates information.

The individual within this position supports and empowers others, is committed to fostering a diverse, equitable, and inclusive environment, and demonstrates reliability, strong initiative, flexibility, and adaptability.

The Pulmonary, Allergy, Critical Care and Sleep (PACCS) Division led by Erhan Dincer, MD. The Division includes more than 80 UMN faculty based at four principal hospital sites.

We proudly feature nationally recognized programs and leaders in Interstitial Lung Disease, COPD, Lung Transplantation, Critical Care Medicine (Respiratory Failure & ARDS), Cystic Fibrosis, Interventional Pulmonary and Sleep Medicine.

We strive to find new treatments and cures for diseases in these areas through basic, clinical and 'big data' research, while working to prevent respiratory illness.

We partner with faculty across the University and colleagues in the community in our research, clinical, education and training efforts.

Job Duties :

Division Operations (50%)

• Collaborate with division leadership to lead initiatives, programs, and process improvement projects in alignment with strategic goals, to ensure efficiency and effectiveness
• Strategize and oversee office operations such as office space, facilities, research space, and technology needs
• Manage or implement strategies for devising or improving administrative and operational processes and best practices, internal and externally-facing documentation, and division communication approaches
• Support budget and financial management, research administration, and compliance activities
• Oversee the coordination, planning, and facilitation of small and large in-person, hybrid, and remote meetings and events
• Manage various recurring and one-time projects through all phases of initiation, planning, execution, and closure
• Develop inventory log of all projects in progress, milestones achieved, rate of return on investment (where appropriate), and improvements achieved.

Report regularly on progress of each initiative, informing leadership of risks throughout as needed.

Supervision (20%)

• Supervise administrative and operations professionals
• Assign and monitor work, evaluate performance, provide regular feedback, and support staff in their goals
• Lead staff in effectively identifying, managing, and facilitating competing and shifting priorities, expectations, and needs
• Lead an administrative staffing plan that supports the division's administrative needs and supports a culture of excellence.
• Ensure appropriate staffing for business continuity purposes, including cross-functional training.

Research Administration (20%)

• Collaborate with PACCS Clinical Research Program to support grant awards and associated activities.
• Ensure administrative support for PACCS faculty research, including space, labs, and equipment.
• Serve as PACCS project manager for training grants (T32), including grant renewal, annual reports, data management, and trainee applications.
• Partner with PACCS Clinical Research Program, research administration, and finance to field data requests and report out to PACCS leadership, on areas like grants, publications, principal investigator % effort, etc.

Communications, Marketing, and Event Oversight (10%)

Responsible for oversight, strategy, content, and direction of division website, intranet, and social networking goals and content;

oversees work related to these initiatives and processes.

• Develops and carries out a division communication and brand management plan and related initiatives in collaboration with special projects resources.
• Oversees and directs the work related to special projects such as fundraising, events, conferences, communications campaigns, presentations, newsletters, etc.
• Oversees maintenance of divisional shared drives and resources; ensuring maximum usage

The starting salary for this position ranges from $80k- 90K with consideration of education and experience.

Qualifications

Required Qualifications : (Must be documented on all application materials)

• BA / BS plus at least 4 years of experience or a combination of related education and work experience to equal 8 years
• Demonstrated ability to move multiple projects forward at the same time and meet deadlines
• Demonstrated strong communication (oral and written), interpersonal, organizational skills
• Ability to manage work within multiple systems, amidst changing priorities and within ambiguous environments
• Demonstrated ability to take initiative and work independently
• Demonstrated ability to effectively lead others and to operate with a high level of confidentiality, discretion, and tact
• Experience and / or commitment to working with a diverse group of people

Preferred Qualifications :

• Degree in business administration, finance, or healthcare administration
• Management experience in a health care and / or higher education setting
• Knowledge of the administrative requirements associated with sponsored research, physician practice management, and graduate medical education
• Experience with using databases and data-driven insights to inform decision-making and report progress to leadership

About the Department

The Pulmonary, Allergy, Critical Care and Sleep (PACCS) Division led by Erhan Dincer, MD. The Division includes more than 80 UMN faculty based at four principal hospital sites.

We proudly feature nationally recognized programs and leaders in Interstitial Lung Disease, COPD, Lung Transplantation, Critical Care Medicine (Respiratory Failure & ARDS), Cystic Fibrosis, Interventional Pulmonary and Sleep Medicine.

We strive to find new treatments and cures for diseases in these areas through basic, clinical and 'big data' research, while working to prevent respiratory illness.

We partner with faculty across the University and colleagues in the community in our research, clinical, education and training efforts.

To learn more about our division please visit our website at : https : / / med.umn.edu / dom / divisions / pulmonary-allergy-critical-care-and-sleep-medicine

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning.

We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes :

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions.

You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To be considered please apply by Wednesday 10 / 16 / 2024.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.

The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

To learn more about diversity at the U : http : / / diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here.

Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.

Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St.

Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).