SERVICE TECHNICIAN

Job Description

Job Description

Description :

SUMMARY : Electro-Mechanical Field Technician

DUTIES AND RESPONSIBILITIES :

• Provide customer technical service and support to include installation / start-up (mechanical and electrical)
• PLC software modification on system controls
• Use of RSLogix 5000 and 500 to troubleshoot systems.
• Installing, programming and commissioning of AC VFDs especially PowerFlex.
• Minimal Use of Factory Talk View to troubleshoot PanelViewPlus HMIs.
• Customer training and troubleshooting
• Up to 75% Travel both Domestic and Foreign
• Performs other related duties as assigned by management.

JOB REQUIREMENTS :

• Experience with Hydraulics systems and / or Industrial bakery equipment.
• Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.
• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Mechanical and electrical technical skills to troubleshoot, design and solve machine malfunctions.
• Comprehensive knowledge of Programmable Logic Controls in a machinery environment.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service;

Responds to requests for service and assistance; Meets commitments.

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals;

Completes tasks on time or notifies appropriate person with an alternate plan.

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions;

Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position;

Accepts responsibility for own actions; Follows through on commitments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

• Frequently required to stand, walk, sit,
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Occasionally required to talk or hear.
• Occasionally works near moving mechanical parts.
• Occasionally exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and / or move more than 40 pounds.
• Specific vision abilities required by this job includes : Close vision; Distance vision; Color vision; Peripheral vision;

Depth perception and ability to adjust focus.

Frequently required to travel on airplanes or in automobiles.

JC Ford is an equal opportunity employer : Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Requirements :