Care Coordinator

Job Description

Job Description

General Purpose :

Assists in providing client care coordination for home care clients and serve as a single point of contact for care professionals, clients, families, and providers to ensure expectations are met or exceeded.

• Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and / or organizes / reorganizes job schedules for home care personnel.
• New client enrollment.
• Initial and subsequent screening assessments.
• Conducts Home Evaluations / Visits.
• Promotes agency through education to prospective and existing patients / clients.
• Assists with supervision of all care professionals.
• Completes on-call rotation / responsibilities with office staff.
• Creates and maintains staff schedules.
• Assists with filling in shifts when scheduling conflicts, call-ins, etc.
• Provides staffing for sick leave, vacation, long term leave.
• Schedule’s client appointments / visits according to care plans and staff availability.
• Enters scheduling data, creates schedules.
• Contacts care providers and clients regarding day-to-day changes.
• Discerns client services required as outlined in agreements, urgent requests and care plans.
• Enters staff and client information into database.
• Maintains staff and client database in software system
• Maintains staff and client statistics, and reports.
• Maintains call in and retention report.
• Identifies and resolves situations and problems taking action, within authority limits, to prevent reoccurrence of any negative issues.
• Maintains mature problem-solving approach under stressful circumstances.
• Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
• Regular telephone contact or home visits per the client’s Service Agreement.
• Liaison and coordination with family members, designees, and providers.
• Fulfilling all tasks in a thorough, timely, and reliable manner.
• Completes other assignments as requested and assigned.
• May have access to personal health information ( PHI ) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization / department.

Benefits :

• Competitive compensation
• Flexible scheduling options
• Opportunities for career growth and development
• Supportive work environment

If you are passionate about making a difference in the lives of others and thrive in a fast-paced environment, we want to hear from you! Join our team at #interimhealthcarestl and help us provide exceptional care to our clients in St. Louis, MO.

About Us

interimhealthcarestl is a leading provider of quality non-medical Home Care in St. Louis, MO. We are dedicated to ensuring our clients receive the highest level of care and support in the comfort of their own homes.

As part of our commitment to excellence, we are seeking a motivated and compassionate individual to join our team as a Floater Family Caregiver.

To Apply :

Please submit your resume and cover letter for more information. We look forward to hearing from you!

EEOC Statement :

Interim HealthCare of Fenton, MO is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law or regulation.

It is our intention that all qualified applicants are given equal opportunity and that employment decisions are based on job-related factors.

We comply with all applicable laws and regulations governing employment discrimination in every location in which we operate.

INDSTL