Community Relations Supervisor

Job Type Full-time Description

At Senior Solutions, we are dedicated to enhancing the quality of life for our clients through exceptional non-medical in-home care.

We are seeking an enthusiastic Community Relations Supervisor to help us expand our reach and strengthen our relationships within the Jackson, TN community.

If you’re outgoing, passionate about building connections, and eager to make a difference, we want to hear from you!

As a Community Relations Supervisor, you will be at the forefront of our outreach efforts, driving business development and marketing initiatives.

Your role will involve fostering relationships with clients, caregivers, referral sources, and community stakeholders to expand our private pay business and enhance community well-being.

What We Offer :

• Incentive plan
• Company car with gas card
• Paid Time Off (PTO)
• Medical, dental, vision benefits
• 401K
• Weekly pay with on-demand pay options
• Access Perks nationwide discount program
• Free Employee Assistance Program (EAP)
• 8 Holiday office closures

Key Responsibilities :

• Develop and implement strategic business development plans to identify and engage potential referral sources, including hospitals, rehabilitation centers, and physician offices
• Build and maintain strong relationships through networking events, meetings, and educational presentations.
• Increase care hours and market share by cultivating profitable referral pipelines
• Maintain detailed records in our Customer Relationship Management (CRM) system.
• Represent Senior Solutions at community events, advocating for our services and values
• Collaborate with internal teams to ensure smooth client onboarding and service delivery
• Conduct onsite supervisory visits to ensure client satisfaction and assist with retention efforts
• Facilitate in-home assessments and introductions between clients and caregivers as needed
• Support field recruiting activities as needed

Work Environment :

This is a hybrid role, allowing for flexibility in your work environment. You will have the autonomy to work independently in both office and field settings.

If you're ready to make a difference within your community, apply now to become part of the Senior Solutions team! We are an equal opportunity employer and encourage applications from all qualified individuals.

We are dedicated to fostering a workplace that reflects the diversity of our community.

Requirements

• High school diploma or GED equivalent required
• 2+ years of business or sales / marketing experience preferred
• Exceptional networking, relationship-building, and interpersonal skills
• Strong ability to work independently and exercise sound judgment
• Valid driver’s license and car insurance with the willingness to travel within the assigned territory
• Proficiency with computer based software (such as email, CRM)
• Ability to maintain confidential information and adhere to all HIPAA guidelines and regulations
• Ability to pass a background check and drug screen per company standards
• Ability to be available on-call as needed outside of standard business hours
• Ability to adapt quickly to changing priorities and market conditions
• Passionate and eager about making a positive impact in the community
• Possession of a smartphone with an active service plan and the ability to download required apps required

Salary Description $19.50 / hour