Job Description
Job Description
Diagnosing and resolving technical issues with hardware or software systems
Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues
Determining the need for and subsequently providing system reconfiguration
Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements
Documenting technical support procedures and maintaining customer records
Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems
Completing thorough installations on the client environment by taking backups of data, upgrading systems as needed and installing new software or hardware solutions
Desktop Support Technician
Documenting technical support procedures and maintaining customer records. ...
Desktop Support Technician
The Desktop Support Technician is responsible for providing technical support and maintenance for in-house computer systems, desktops, and peripherals. Proven experience in desktop support or a similar role. Diagnose and resolve technical issues related to desktops and other hardware. Provide end-us...
EUC- Desktop Support Lead 5505545
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Help Desk Technician
EGreat place to start a career providing the opportunity grow internally within the dept or externally as it can be a great stepping stone into an IT career with a well known and respected organization. EWorking with the SToTN is a great opportunity for long-term stable employment. Have to be willin...
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Help Desk Technician
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Level II IT Technician: On-site & Remote Support Position
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