Quality Control Associate

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment.

In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business.

We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses.

We are looking for talented hard-working individuals to join our growing team your professional home awaits you at Wayfair!

Hourly Pay

Starting at $20 / hr

Shift

Multiple Shifts available

Benefits (Start Day 1!)

Referral bonuses

Overtime hours & pay

401(k) with company match

Wayfair company discount

Benefits start day one

Growth opportunities (Conversions, Promotions, and more!)

Dozens of discounts and perks with partners!

The ideal candidate will be detail-oriented and conscientious with a passion for protecting the customer. The primary role will be to perform product inspections during the inbound process to identify incoming damage or defects to prevent them from entering our network.

This involves delicate unpacking and repackaging to ensure no impact to the product or its protection. Flexibility is also important as this role and the department as a whole evolves over time.

The associate will also be a valued member of the team whose ideas and suggestions will be leveraged to continue improving the process.

Inbound quality is dedicated to continuous improvement and seeks associates who are thoughtful and take initiative to solve problems and escalate issues.

What You'll Do

Unpack and inspect inbound product to identify damage or defects

Perform repairs on boxes such as taping, reboxing when needed, repalletizing and using banding material to strap boxes to pallets

When the repair area is clean, you will walk the floor to inspect freight to see if it needs to be repaired. Any freight needing repair will need to be brought to the repair area

Document the results of inspection through RF gun scans

Collect evidence of failures by capturing key attributes (location, failure mode, and images via a google form

Manage product flow through their workstation and the department as a whole

Identify opportunities for improvement and collaborate with supervisor, lead, peers and support staff to implement

Assist the warehouse floor as needed by the Supervisor

Be cross trained in other departments and perform additional responsibilities as assigned

What You'll Need

Must be comfortable repeatedly lifting up to 75 lbs. unassisted and moving product 150+ lbs. unassisted or via team lift

Must be able to work on the warehouse floor 8 hours a day or more

Strong, consistent work ethic

Excellent time management and punctuality; Regular and reliable attendance is an essential function of this position

Excellent communication and interpersonal skills

Comfortable using hardware technology (RF Guns, Android devices,

Able to solve problems by thinking analytically and creatively

Experience in Distribution or Logistics is a plus

Able to read and comprehend English to ensure your safety and the safety of those working around you

Must be at least 18 years of age

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success.

We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all.

Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.