Technical Project Manager 1

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• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2023
• Company of the Year 2023 BIG Innovation Awards
• Fastest-Growing Company of the Year Large (Bronze) 2022 Best in Biz Awards

Who we are :

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr.

Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

ModMed is hiring a driven Technical Project Manager to join our positive, passionate, and high-performing Professional Services Team.

The Technical Project Manager will meet the Objective Key Results (OKR) of interface lab readiness for MedX specialties Go-Lives.

This is an exciting opportunity to leverage your project management skills within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

Your Role :

• Assist various ModMed teams, Lab vendors, and Customers by defining scope, removing roadblocks, and risk & mitigation planning related to Lab interface readiness at the time of Go-Live.
• Champion a positive Customer Journey experience by supporting the various teams that touch the customer from the Sales cycle to Implementation, Pre-Go-Live readiness, Business Process Consulting, and Training, with a specific focus on Lab Readiness for HL7 / API deliverables.
• Respond to customer inquiries by understanding, reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information, verifying customer understanding, and answering any questions.
• Work with external and internal staff and teams to install and maintain the necessary integration points, including various integration formats such as HL7, APIs, XML, or flat files.
• Knowledge of clinical office workflows and problem-solving gaps in the process with recommendation solutions.
• Work closely with lab vendors and customers to verify data flowing into and out of systems
• Develop interface test plans based on functional design and technical requirements

Skills & Requirements :

• Bachelor's Degree preferred
• Project management and successful Customer service delivery experience
• Typically requires 1-3 years of relevant experience or an equivalent combination of experience and education. Industry knowledge of HL7 and API integrations used in Healthcare Data manipulation, handling, and mapping are requiredSQL, CSV files, and mastery of ExcelKnowledge of MirthConnect, HL7, and API design patterns, and integration best practices
• Proficient in various business applications and tools including, but not limited to, guide, MirthConnect, Windows, Microsoft Office Suite, VPN Clients, and Remote access software.

Windows Server and SQL Server

• Ability to read, interpret, and create technical documents such as specifications and procedure manuals
• Maintains a positive and open attitude to change with an ability to adapt to new situations
• Ability to quickly learn, analyze, understand, and convey complex information
• Ability to speak effectively to groups of customers or employees
• Excellent verbal and written communication and interpersonal skills
• Ability to effectively work independently and coordinate a team effort
• Must have experience in developing and integrating business processes
• Knowledge of clinical & lab workflow and operations is preferred

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ModMed Benefits Highlight :

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.

Eligible Modernizers can enroll in a wide range of benefits, including :

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k) : ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.

After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
30+ days ago